Payments
CTP/CCM & FPAC Credits Reporting
If you submitted evaluations for sessions attended at AFP 2023 your CTP/CCM and/or FPAC credits will be uploaded to your recertification record by 12/31/2023. If you did not submit evaluations for the sessions you attended, please self-report the qualifying credits to your recertification record.
CPE Credits Request (CPAs)
If you did not previously submit a CPE Credits Request for sessions attended, please email your request to [email protected] referencing the Session Title and Session CPE Code (provided at the end of the session). A CPE confirmation will be emailed to you once the CPE Code is verified.
Advancing From Here to There: The Paper-to-Digital Payments Journey
Despite the continued use of checks for accounts receivable in the U.S., companies are facing mounting reasons to digitize their payment flows. In addition to the heightened fraud risks and high costs of paper-based processing, recent changes to mail
float timelines by the U.S. Postal Service have added more uncertainty for treasurers. These challenges are raising working capital concerns globally, driving companies to seek more efficient and timely ways to disburse funds and collect receivables.
This session provides insights from a corporation that worked with a major industry provider to overcome obstacles and successfully transition from paper to digital payments processing.
Speakers:
Vanessa Hartline, Director of Cash Management, PPL
Bill Morrison, Chief Product Officer, MasterCard Transactis
Carl Slabicki, CTP,
Co-Head of Global Payments, BNY Mellon
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study IT
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Evolving Payment Models in a Fast-Paced Digital World
Business models are rapidly changing across a wide spectrum of industries, particularly regarding new types of ownership models. In this session speakers highlight the evolution of the subscription/pay-per-use model across the consumer landscape, take a deep dive into consumer trends and examine how ownership and usage levels are evolving. Hear how Treasury teams can automate and streamline their processes and adapt their cash forecasting strategies to accommodate the changing business environment.
Speakers:
Kanika Chopra, Director - Treasury and Trade Solutions Sales, Citi
Ouassila Sayd, CTP, Treasury Operations, Volvo Car Corporation
Khalid El-Awady, Chief Product Officer, Car IQ
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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Checks = Fraud, Fight Me: Why you Need Embedded AP Payments
Everyone is concerned about fraud, but few are doing the easiest thing to reduce AP payments fraud drastically. We are standing at the edge of a precipice and it’s up to modern digital payments solutions to finally take a major bite out of payment fraud in accounts payable. Many organizations fear they don't have the time, resources, or expertise to prevent fraud. Enter embedded payments for AP, one of the rare instances where you can reduce costs and reduce fraud at the same time.
Speakers:
Bill Fox, Chief Commercial Officer, Finexio
Patty Fekete, Director of Accounting,
Shell Point Retirement Community
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study IT
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Spotlight on Business Strategies for ACH Payments
The enactment of the $1 million limit has paved the way for expanded use of Same Day ACH. Attend this session for an exploration of the innovative ways businesses are leveraging this faster payment method, and discover new tools and resources designed to ensure compliance with Nacha Operating Rules, minimize errors and combat fraud. Speakers also look at enhancements in international ACH payments and delve into the latest payment trends, including B2B transactions.
Speakers:
EdaBeth Brown, Associate Vice President, Order to Cash, DirecTV
Joe Hussey,
Senior VP, Global Treasury Management, Wells Fargo Bank, N.A.
Jane Larimer, President & CEO, Nacha
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study IT
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Everything Everywhere All at Once: Navigating Real-time Payments
With more than 50 instant payment schemes in production globally, the challenge facing many corporates is whether faster payment options make sense for the business and how to decide which scheme to embrace. In this panel discussion, practitioners and industry experts share an update on the latest trends and strategies for making the most of real-time payments, discuss how to evaluate available options and assess features and functions, and how to integrate them into existing treasury platforms to achieve desired outcomes.
Speakers:
Irfan Ahmad, Managing Director, Bank of America
James Colassano,
SVP, Product Development and Strategy, The Clearing House Payments Company LLC
Kimberly Sipes, CTP, Director Treasury, Duke Energy Corporation
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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From Myth to Reality: The Road to Chargeback Success
Chargebacks are no longer just a cost of doing business. 89% of companies who experience friendly fraud are now fighting those false chargebacks through representment. Unfortunately, most aren’t doing so very effectively. Many companies believe they’re getting the best results they can hope for, and that reported win rates of 60% or more are simply a myth. In this session, speakers that have turned that myth into a reality share what they’ve learned from their journeys to effective chargeback management. They’ll give you an inside look at the challenges faced, the strategies pursued, and the incredible results achieved.
Speakers:
Tony Hight, Sr. Manager - Treasury, Avis Budget Group
Julie Mingus,
Sr. Director Treasury Operations, Cinemark Holdings, LLC
Marty Williams, Vice President, Chargeback Gurus
APPROVED CREDITS: CTP/CCM 1.2 | FPAC 1.2 | CPE 1.2 | CPE Field of Study BMO
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Enabling Payments and Implementing a Fast Fail Mentality: How Quick is Too Quick?
In today's digital age, businesses are shifting towards enabling online transactions. However, some companies are getting ahead of themselves, implementing e-commerce and electronic payments at a faster pace without understanding the effects on the business overall. In this panel discussion, seasoned professionals with experience running and building global payments infrastructures share insights on how payments and treasury played a pivotal role in enabling these businesses to succeed in the digital world. They explore how quickly companies can expand their payments capabilities, highlight key takeaways from successes and failures, and provide lessons for practitioners implementing and adapting to the changing field of digital payments.
Speakers:
Justin Abel, Chief Operating Officer, Marqeta
David Tao, Director, Client Advisory, Citibank
Rudy Zen,
Senior Manager, Product Management & Tech, Amazon
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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Payments Hub Feature | Finding Balance in B2B Payments: Providing Value for Both Buyers and Suppliers
Businesses are transacting with dozens of merchant suppliers and corporate buyers daily, so it’s essential for them to take advantage of the benefits of automation to create balance on both sides of a B2B transaction by simplifying processing, build
and foster their network and buyer-to-supplier relationships along the way. In this session, a panel of payment experts discuss how to tap into automation to make B2B transactions more seamless - including optimizing policies, establishing flexibility
in channel usage, and supporting adherence.
Sponsored by American Express
Speakers:
Robert Ancona, VP/GM, B2B Product, Partnerships & Client Management, and Merchant Services, American Express Company
Widad Chaoui, Vice President and General Manager, B2B Cross Border Payments & Partnerships,
American Express
Terry Crawford, CTP, Former Senior Vice President & Treasurer, AMC Entertainment Holdings, Inc.
Nick Izquierdo,
EVP, Payments, Billtrust
Tamir Shafer, Area Vice President, Global Coupa Pay & Treasury Sales and Alliances, Coupa Software
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study BMO
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Recent Cost of Payments Impacts: Post-Op Analysis and Review
In 2020, the major card networks announced changes to interchange costs that had the potential to impact merchants. However, due to delays brought about by the coronavirus pandemic, these cost increases were rolled out over the last two years. While estimates
of the financial impact captured the news cycle at the time, they’ve largely ceased to be top of mind for merchants. This session looks at how merchants were impacted by identifying and quantifying the areas where the impacts were most prevalent,
the longer-term trend in card acceptance costs, analyzes how dynamics such as the shift of issued card types, new assessment fees, penalty fees, and others have changed the cost of processing over the last decade as well as reviews the latest technologies
and business practices that could help merchants mitigate cost increases.
Speakers:
Andrew Cain, Director of Payment Operations, U-Haul
Joseph Dembek, Head of Solution Delivery, Optimized Payments
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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Overcoming Challenges of the Past to Enable Faster Payments in the Present and Future
While there has been an increase in organizations adopting faster payments, challenges such as a lack of provider support, a shortage of director services for financial institutions, high costs and an absence of interoperability have hindered progress. Today we’re witnessing significant growth in RTP participants, a wave of faster payments innovations and the launch of FedNow, opening new channels of opportunity. In this session, practitioners talk about their perspectives on the role businesses play in the faster payments ecosystem and the challenges they overcame, with the help of industry stakeholders, to support customer needs and their operations now and in the future.
Speakers:
James Colassano, SVP, Product Development and Strategy, The Clearing House Payments Company LLC
Kelly Haren, Senior Director, Payment Acceptance, Walmart Inc.
Tim Boike, Vice President, Chicago Federal Reserve Bank
John Drechny, Chief Executive Officer, Merchant Advisory Group
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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Treasury APIs and Real-Time Implementations: 'Real' Case Studies
It seems the corporate treasury industry is well-versed on real-time technology and treasury API concepts, but only 7% have implemented APIs. To understand why APIs are always discussed but are rarely implemented, this panel explores scenarios on how to implement successful treasury APIs in an environment where lack of aggregation and regulation limit broader adoption. This session walks through the architecture of how integration is accomplished, backed by diagrams and graphics, and shares perspectives on API integration from a multinational conglomerate with decentralized technology and an organization that built proprietary payment technology to accelerate API integration and crypto-linked payments.
Speakers:
Michael McKenna, Vice President, Robert Bosch Finance, LLC
Aaron Posner, Senior Vice President, Head of Treasury, Two Sigma Investments
Santino Rivello, Director, Cash Management
Structuring, Deutsche Bank
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study IT
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Open Banking for U.S. Corporates: Avoiding the Pitfalls
Open banking is fast becoming a worldwide phenomenon that allows regulated companies to access users; and financial data by regulated companies and bring new products and services to market faster than ever. However, the impact on corporations is often overlooked as seen in Europe where many banks are using different languages and protocols, making it difficult for corporations that require consistency, reliability, speed and security pitfalls. Open banking simplifies money management and enables direct payments from bank accounts, which is cheaper and faster for companies. Practitioners must adjust to the increasing speed of payments, and as corporate finance becomes more automated and open, they will have more time to focus on growing their businesses.
Speakers:
Sam Aarons, Co-Founder & CTO, Modern Treasury
Francisco Meyo, Corporate Controller, Masterworks
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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Speaking the New Language of Payments: Delta Air Lines on ISO 20022
As the financial messaging standard ISO 20022 rapidly becomes the norm for many countries; payment rails, and changes are coming to the payments ecosystem. Join this informative session with Delta Air Lines as they share their experience in making ISO 20022 their common language for payments with their banks worldwide, and the resulting benefits of doing so. Discover how speaking the same ISO 20022 language brings a common set of data elements between Delta, their ERP/TMS systems, banks, and market infrastructures in the U.S. and globally. Also, learn about new industry developments in cross-border, real-time payments that leverage the ISO 20022 standard.
Speakers:
Najeem Dayisi, Director, Payments Strategy and Treasury Technologies, Delta Airlines
George Hoffman, CTP, Senior Vice President, Manager-Int’l, PNC Bank
Kevin O'Neil,
Director, Strategic Relationships & Head, SWIFT
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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The Landscape of Scams
Scams continue to increase year over year, targeting consumers who unknowingly put their trust in the fraudster, resulting in financial losses and emotional distress. This session provides an overview of what constitutes a scam, how fraudsters typically target both individuals and companies, mitigation tactics currently utilized in the industry to help lessen the impact of these scams, and explores the challenges and benefits of fraud education and information sharing to protect yourself and your business from fraud.
Speakers:
Mike Timoney, CTP, FRFS Vice President, Federal Reserve Bank of Boston
Mary Ann Miller, VP Client Experience, Fraud Executive Advisor, Prove
Kathy Stokes,
Director, Fraud Prevention Program, AARP
Paul Benda, Senior Vice President, Operational Risk and Cybersecurity, American Bankers Association
APPROVED CREDITS: CTP/CCM 1.2 | FPAC 1.2 | CPE 1.2 | CPE Field of Study IT
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7 Best Practices to Improve Your B2B Payments
In the last decade, B2B payments have gone digital, with the coronavirus pandemic accelerating the trend. This has resulted in an increase in investment within the B2B payments ecosystem to develop new use cases and address payment-related pain points. Edgar, Dunn & Company conducted research on B2B payments, interviewing over 150 stakeholders, including corporates, issuers, payment schemes, and fintech that identified 6 key payment-related pain points and 7 best practices to implement a successful B2B payments strategy. This session provides an overview of these pain points and best practices, revealed in EDC's interviews with corporates and SMEs (Small and Medium Enterprises).
Speakers:
John Paris, CTP, Sr. Treasury Manager, Gilbane Building Company
Greg Toussaint, Director, Edgar, Dunn & Company
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study BMO
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Disrupting the Status Quo with API-based Payments
Until now, payment processes have been fragmented and costly. Blame it on the myriad systems, processes, and standards businesses use to move money. With new innovations in API payment processing, treasury teams can get direct access to their bank’s payment rails to move money securely, at scale, while eliminating the need for reconciliation as a result of batch processing. In this session speakers representing treasury and fintech share their experiences on the power of automating payment processing with open banking APIs, enabling payments to be processed directly through the bank’s payment rails programmatically, without the need of IT support, financial intermediaries, or incurring third-party fees.
Speakers:
Mark Brogna, Treasury Recon & Analytics Lead, Block
Raymond Nazloomian, Executive Director, Corporate Development & Partnerships, J.P. Morgan
Brett Turner, Founder
/ CEO, Trovata
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study MAS
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Using Data to Ensure Transactional Success: A Case Study
As the volume of electronic payments has grown, so have occurrences of fraudulent activity and administrative returns. To reduce instances of fraud, Account Validation Service (AVS) has been developed to leverage multiple data sources to further protect high-risk payments. To protect their payments, Allstate Insurance harnessed AVS to secure its payments by running checks on external bank accounts before payment remittance. Attend this session for an overview of the key features and benefits of AVS it’s role in Allstate’s journey in improving transaction success and reducing operational costs associated with payments fraud.
Speakers:
Steven Bernstein, Executive Director, J.P. Morgan
Lynn Cirrincione, Director, Treasury Cash and Banking Operations, Allstate Insurance Co.
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study IT
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Building the Business Case for a Payment Factory in 2024
The business case for a payment factory has become more urgent, according to Beam Suntory, Bray International and Walker & Dunlop, who have recently driven payment transformation projects to redefine their payment operating model and streamlined costs. Challenged with ERP cloud migrations, ISO20022 payment format upgrades, generative AI-fueled payment fraud threats, and the need to adopt real-time payment processing; treasury teams are increasingly collaborating with IT and accounting peers to deliver payment factory projects with IT and finance teams to reduce costs, standardize payment controls and digitize global processes. In this session, speakers detail how and why they initiated payment factory projects, KPIs and data metrics used to measure success, and critical implementation strategies to increase collaboration across multiple teams and drive project success.
Speakers:
Morty Mandel, CTP, VP Director of Finance, Treasurer, Bray International, Inc.
Stephen Kincaid, CTP, Vice President & Assistant Treasurer, Walker & Dunlop
Dory Malouf,
Director of Value Engineering, Kyriba
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study SKA
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Payment Perplexity: What's The Best Way to Pay?
In a changing payment landscape, keeping up with the various payment terms and types can be challenging. With options ranging from traditional checks and wire transfers to newer technologies such as Real-Time Payments, buy now pay later, and even cryptocurrencies,
the options can be confusing. In this informative session, payment experts demystify the current state of payment methods, provide an overview of the latest developments in the payments space, and share practical payment strategies to help you make
informed decisions.
Sponsored by American Express
Speakers:
Deborah Baxley, Partner, PayGility Advisors
Richard Love, CEO/Co-Founder, AP Technology
Jessica Washington, AVP, Payments Research and Outreach, Federal Reserve Bank of Atlanta
Greg Wilfahrt, Chief Mobility and Marketing Officer, AP Technology
APPROVED CREDITS: CTP/CCM 1.2 | FPAC 1.2 | CPE 1.2 | CPE Field of Study MAS
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Getting Ready for Instant Payments: Request for Payments (RFP)
Request for Payment (RFP) service, offered by the RTP Network and FedNow, is creating opportunities to reshape the receivables landscape by providing new bill pay and POS experiences, while simultaneously offering payers unprecedented control when making a payment. In this session a panel of payment experts discuss the most pressing topics concerning RFPs today including benefits to billers, merchants and consumers, as well as learnings from early adopters, compliance with RFP warranties and implications for the future of receivables.
Speakers:
Cheryl Gurz, VP, RTP Product Manager, The Clearing House
Josh Karoly, Director, Payment Product, Netflix
Steve Mott, Principal, BetterBuyDesign
Dean Nolan,
Managing Director, Commercial Payments, Strategic Resource Management, Inc
APPROVED CREDITS: CTP/CCM 1.2 | FPAC N/A | CPE 1.2 | CPE Field of Study IT
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