AFP 2023 Registrant Information

Thank you for registering for AFP 2023, taking place October 22-25, 2023 in San Diego. This page will be updated as more information becomes available and is intended for registrants only. This event is in-person only. There is not a virtual option. 

TERMS & CONDITIONS: AFP is committed to providing a great experience and a safe event for everyone. All attendees must agree to the AFP 2023 Terms & Conditions. Click here to login, Select Event (AFP 2023 San Diego), and accept the Terms & Conditions.

No one under the age of 21 is permitted to attend Conference functions.

VENUE: The San Diego Convention Center is located at 111 W Harbor Drive, San Diego, CA 92101.

ONSITE REGISTRATION HOURS: Please note that Day Pass registrations cannot be printed before your purchased day.

San Diego Convention Center (Check-in and assistance counters)
111 W Harbor Drive, San Diego, CA 92101

AFP 2023 APP: Information about the mobile app will be posted in October 2023.

HOTEL RESERVATIONS: The AFP group rates are available through Tuesday, October 10, 2023, (the date the AFP block closes), or until the room block sells out.

Hotel reservations can be made online or by phone:

*Online: click here to book online, or view a listing and map
*Phone: 800.618.4242 (toll-free U.S. & Canada) or +1 415.979.2269, Monday – Friday, 9:00 a.m. – 9:00 p.m. ET.

A credit card is required to process your reservation. Your credit card is required as a guarantee and may be charged one night's stay in advance of your arrival. AFP is not responsible for no-shows or early departure fees charged by the hotel or rooms resold due to non-arrival. AFP and CMR take no responsibility should a room type not be available at check-in.

A penalty of one night's room and tax may apply if reservations are not cancelled on or before Friday, September 22, 2023. All changes or modifications before Tuesday, October 10, 2023, should be made by calling CMR (AFP's official housing bureau) at 800.618.4242. Cancellations, or modifications to hotel reservations after Thursday, October 12, 2023, should be made directly with the hotel

*HOUSING ADVISORY* It has come to our attention that several housing agencies have presented themselves as hotel booking agencies for AFP conferences and have been contacting exhibitors and attendees to make hotel reservations using their services. Please note: Convention Management Resources, Inc. (CMR) is the only official housing agent for the AFP 2023 San Diego. No other housing company or travel agency is authorized to place hotel reservations on behalf of AFP.

Reservations made through any other agency cannot be guaranteed by AFP and may result in additional charges, incorrect hotel placement, or inflated room rates for other conference participants. Please use the AFP Official Housing online hotel reservation system to avoid any confusion or additional charges.

MANAGE PREFERENCES: AFP does not provide your phone number or e-mail address to those outside of the organization. Exhibitors and sponsors may send a mailing promoting their participation before the event, and a mailing after the event to your primary mailing address on file. Login to manage your preferences at www.AFPonline.org/Profile and click the tab for My Info. Then, you will be able to:

• Update your primary address information by selecting Edit from Contact Information, and/or
• Opt-out by selecting Edit from Personal Information and then checking the box for “Do not share my contact information with AFP partners”

If you need your password for your profile, please visit www.afponline.org/password.

During the event, if you choose to visit an Exhibitor and allow your name badge to be scanned, your contact information (including name, title, organization, e-mail address and primary mailing address) will be shared ONLY with the exhibitor(s) that you visit.

CONTINUING EDUCATION CREDITS: Please visit Continuing Education Credits for Information on CTP, CCM, FPAC and CPE Credits.

PHOTOGRAPHY DISCLOSURE: Upon registering for the conference, you are providing AFP the irrevocable right to use your likeness for AFP advertising, trade and promotion.

SUBSTITUTION POLICY: There is no substitution processing fee charge for AFP 2023 San Diego, but additional fees may apply based on the substitute's membership status. If you cannot attend the conference, you may substitute another person from your company. Once a badge is picked up, the registration cannot be substituted. All requests for substitutions must be made in writing with a completed registration form by Monday, October 16, 2023, for AFP 2023 San Diego. If you must substitute after Monday, October 16, 2023, do not send registrations to AFP - these will be processed onsite at one of the "Assistance" counters and all fees will apply. There is no substitution processing fee charge for AFP 2023 San Diego, but additional fees may apply based on the substitute's membership status.

CANCELLATION POLICY: There is a $100 cancellation processing fee charge for AFP 2023 San Diego. AFP accepts only written cancellations to [email protected]. Membership dues are individual, non-refundable and non-transferable.  

• Cancellations for individual registrations that were purchased after November 1, 2022, and the cancellation is received by September 15, 2023, may be eligible for a refund of the registration fee, less a $100 cancellation processing fee.  
• Cancellations for corporate practitioner team registrations that were purchased after November 1, 2022, and the cancellation is received by September 15, 2023, may be eligible for a refund of the lowest rate registration fee, less a $100 cancellation processing fee for each person canceled by September 15, 2023.  The lowest rates are refunded before the full rates. 
• Exhibitor Portal purchases are not refundable. 

There are no refunds or credits for AFP 2023 San Diego cancellations received after September 15, 2023. 

REASONABLE ACCOMMODATIONS: If you require assistance to participate fully in the AFP Conference, please update your event profile online to specify your accommodation requirement at least 30 days prior to the event. An AFP staff member will contact you regarding your request.

QUESTIONS: Please contact [email protected] or call 1.301.907.2862 and select 0 for the Customer Service department during the hours of 8:30 a.m. and 5:00 p.m. ET Monday through Thursday, or 8:30 a.m. and 1:00 p.m. ET Friday (closed on all U.S. federal holidays).

Thank you for your registration! We look forward to seeing you in San Diego.