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Sheila Heen

Executive Institute Tuesday Keynote

AN21-Keynote_Sheila_Heen_web

Navigating Your most Complex Conversations with Greater Skill and Better Outcomes

Your ability to manage difficult conversations determines your success as a leader. Whether dealing with resource allocations, negotiating with a bank, or disagreeing with a colleague about strategy, we attempt or avoid challenging conversations every day. Turning these complex conversations from difficult to collaborative requires understanding what’s getting stuck and reaching for advanced tools that can move us in a productive direction. Author, Co-Founder of Triad Consulting Group, and Harvard Law School Professor Sheila Heen provides a framework to understand the structure of tough conversations, and tools for approaching a challenging situation when your usual problem-solving methods are no longer working.

Bio

Co-Founder, Triad Consulting Group
Co-Author, Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Sheila Heen is a best-selling author, Co-Founder of Triad Consulting group, a 20-year member of the world-renowned Harvard Negotiation Project and a Harvard faculty member. Her research and work provide analytical frameworks and practical skills that enable professionals to put their learning into practice immediately in their most important and valuable relationships. Heen often partners with executive teams to help them work through conflict, repair working relationships, and make sound decisions together. In her book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well, Heen shows leaders how they can transform the culture of learning in their organization not by teaching managers how to give feedback more effectively, but by understanding the universal challenges of receiving feedback well.

This keynote is sponsored by:
AN19-PNC




Access to the Executive Institute Monday Keynote at the AFP 2021 In-Person event is restricted to Executive-Level corporate practitioners. The Executive Institute Monday Keynote at the AFP 2021 In-Person event does not require registration and is first come, first serve.

Both In-Person and Virtual attendees will be able to access the Executive Institute Monday Keynote via the AFP 2021 Virtual platform through December 31, 2021.