PaymentsStart Planning Your AFP 2018 Schedule
Creating a Global T&E Card Program While Leveraging Enhanced Technology and Capabilities
Harley-Davidson transformed its decentralized T&E card program - with 13 different card providers over 5 countries - into one Global T&E Card Program, covering 28 countries for 3,200 employees. In this session H-D summarizes their RFP process and program implementation process. Attendees gain insight into the challenges encountered, and successful outcomes - increased employee satisfaction, enhanced fraud prevention and increased rebate.
Seth Goodman, Director, Product Management Head, Citi
Ashley Eckelberg, Senior Treasury Analyst, Harley-Davidson, Inc.
Lynda Johnson, CPA, Assistant Treasurer, Harley-Davidson, Inc.
Payment Fraud and Cybersecurity: What You Need to Know
As the financial landscape becomes more digitized, the risk of payment fraud - both small- and large-scale - is increasing, and the methods used by cybercriminals to complete illegal transactions or fraudulently steal money are becoming more sophisticated. Well-known social engineering strategies like phishing are now joined by more advanced techniques such as invoice fraud and CEO impersonation. This session provides valuable insights into prevalent payment frauds, and examines the risks to financial operations and the protective measures companies can implement.
Justin Caulfield, Senior Managing Director, Deputy Treasurer, AIG
Royce Curtin, Head of Global Intelligence, Barclays
Thomas Reagan, Managing Director, Cyber Practice Leader, Marsh
Sharpen Your Focus on Smarter Receivables
There’s always room for improvement of your B2B receivables operation—no matter how basic or complex it is. Whether it’s all checks, all electronic or somewhere in between, building a strategic plan is the first step. While increasing electronic payments received improves efficiency for payers, it may not benefit AR without thoughtful planning. Why? Payers often separate payments from remittance detail or provide incomplete data, increasing manual processes. Unless you take a strategic approach and leverage effective tools to support receivables application and posting, you’re going to be left behind. Discover the challenges your peers are facing in driving toward a paper to electronic receivables strategy; the best practices and tools available to help AR practitioners address these challenges; and how Tronox set its AR objectives, created a strategic plan and delivered metrics-driven results.
Marguerite Versacci, CTP, Assistant Treasurer, Tronox
Low Tech Fraud / High Tech Fraud: Embezzlement, Mobile Banking Fraud, and Holder in Due Course
With management focused on BEC scams and other “high tech” fraud, organizations forget that major fraud losses are created by the “low tech” schemes of embezzlement and check fraud. Attend this session to identify numerous embezzlement patterns which differ by industry and company size, and which are often executed via check fraud. Check fraud has become more complicated due to “high tech” mobile banking fraud and mRDC. Discover how Holder In Due Course and Check 21 Rules intertwine, allowing organizations to recoup mRDC losses. Understand the strategy that fraudsters use to evade Payee Positive Pay, and how to outwit them. Hear examples of real-life fraud situations, what went wrong, and how specific practices can prevent these crimes and protect your organization.
Greg Litster, President & Founder, SAFEChecks
Technology Trends Enabling Corporate-Bank Communications for the 21st Century
Many initiatives impacting the global payments industry are underway, driven in part by new entrants, emerging technologies, and regulatory and compliance pressures. As a result, business models are evolving along with the day-to-day life of the corporate treasurer. In this session panelists discuss how leveraging new technologies such as SWIFT gpi, DLT and APIs can help improve fluidity in cash management and ultimately enhance the corporate customer experience.
Rene Schuurman, Global Product Manager Connectivity, Citi
Peter Claus-Landi, Senior Director, GE
Lisa Wagner, CCM, Capital Management, Microsoft Corporation
Kevin O'Neil, Regional Account Manager, SWIFT
Global Payment Integration: Best Practices in Deployment
The need to onboard and integrate an array of global payments is of paramount importance for global companies. This panel reviews how recent regulatory changes, payment options and innovation are impacting businesses and how they are responding. Learn how corporates and FI's assess, implement and deploy particular payment types; how they are integrated into the companies' ERP; and determine the checklist of how risk, compliance, legal, IT, treasury and operational parties achieve their objectives. Explore global regions and countries that have commonalities and assess how ISO 20022, M-Pesa, Blockchain, Alipay, PayPal and mobile wallets impact evaluation and deployment, and how these teams are managing the risk inherent in the payment. Discover by what means companies determine how real-time payments influence future decisions and illustrate how others may apply a set of parameters as a model for future investment.
Tim Kolenda, CTP, Regional Treasurer, North America, AbbVie, Inc.
Frank D'Amadeo, Assistant Treasurer, Con Edison
Steven Bernstein, Executive Director, Electronic Payments Market Manager, J.P. Morgan Chase
Rene Pelegero, President, Retail Payments Global Consulting Group, LLC
The U.S. Path to Faster Payments
The United States stands on the verge of a transformation regarding how businesses and consumers make payments. Rapid technological innovation, demand for faster and smarter payments, and the impressive will of the industry have collided to create an unprecedented opportunity. Tomorrow's Payment innovation will rely heavily on the experience that Banks can deliver to their users - highly secure, simple, predictable and fast as complex and varying experiences are the enemy to large scale adoption. In this session hear from the Federal Reserve, The Clearing House and NACHA about their work on improving payments in the United States - The Federal Reserve shares insights on the 16 faster payments solutions proposed to the Faster Payments Task Force, and address opportunities as well as challenges facing the payments industry; NACHA discusses how Same-Day ACH is being used and address corporate feedback; The Clearing House discusses how banks and industry are working together to make real time payments & integrated messaging capabilities a model for usability, simplicity and innovation for both consumers and businesses of all sizes. Also, learn about the toolkits and standards being developed to support RTP and to drive innovation.
Michael Herd, Senior Vice President, ACH Network Administration, National Automated Clearing House Association
James Colassano, SVP, Product Development and Strategy, The Clearing House
The Impact of Faster Payments on the Global Economy
In recent years the push for faster payments has greatly accelerated and is further exacerbated by outdated systems and frameworks that are hard, if not impossible to change. To help mitigate these challenges, several initiatives have formed in the US, including The Clearing House’s Real-Time Payments System, NACHA’s Same-Day ACH, and most prominently the Federal Reserve’s Faster Payments Task Force. American Express and Ripple, two members of the Fed’s task force discuss the key to faster payments - substantially improved cross-border payments and interoperability between countries and take a close look at the barriers to economic growth and global expansion of products and services.
Gint Balodis, VP, Global B2B & Intl Product Management, American Express
Ryan Gaylor, Director, Corporate Payments, Ripple
When Real Time Payments Meet APIs: It's a New Era of Instant Gratification!
Are you seeking to understand the emerging trends around real-time payments (RTP)? Do you want to know how corporates can use APIs to take advantage of the features and speed of this new payments and messaging network? Gain a comprehensive overview of banking APIs, from the basics to API integration (with one or more banks), then delve into API use cases leveraging faster payments and information reporting. Utilizing payment origination, receivables and liquidity solutions, the value proposition of using APIs in combination with RTP is demonstrated. Walk away with a robust understanding of banking APIs, real-time payments and the part they can play in making cash management agile and efficient. Interactive polling of the audience is incorporated throughout the session.
Carl Slabicki, CTP, Director, Immediate Payments, BNY Mellon
Thara Trivedi, Head of Digital Payment Products, Bank of the West
Wendy Humphrey, Head of Payments, Conduent
Ryan Petrey, VP of Finance, HR, & IT, Teys USA Inc
Fewer Cash Receipts Still Mean Big Retail Challenges
For many retailers, cash collections are dwindling—often representing as little as 20 percent of receipts. However, handling these payments causes 80 percent of treasury’s headaches, making finding the right cash logistics approach top-of-mind. In this session, CVS, Caleres and Celent discuss the latest trends in cash logistics, trends that are driving treasury efficiency, reducing risk and improving working capital management. Tactics discussed are game-changing, whether you’re a smaller retailer handling a low volume of cash and looking for a creative, low-tech solution, or a national organization looking for innovative tools tailored to specific cash handling needs. Gain a broad perspective on the latest approaches as Caleres shares experiences in evaluating and implementing a mail-in cash deposit solution that cut processing costs and increased efficiency, and CVS delves into a hybrid solution that takes a segmented, dynamic approach adapted to individual store requirements.
Judy Beauregard, Senior Director, Treasury Services, CVS Health Corporation
Sarah Mantia-Struckhoff, Senior Treasury Analyst, Caleres
Bob Meara, Senior Analyst, Banking Group, Celent
Margaux Newell, CTP, Director, Treasury Management Officer, Fifth Third Bank
Imagine a World with No Payment Exceptions: It's Here Today
Exceptions processing is the bane of any treasury professional’s existence. With more and more payment options available, exceptions are on the rise, creating a reconciliation nightmare for corporate treasury professionals. While greater payment choice is clearly a boon for business, with varying levels of information accompanying those payments, treasury is left to manually manage exceptions as part of a cumbersome and costly reconciliation process. In this panel discussion, treasury experts examine: new managed receivables, statement printing and presentment solutions that promise to completely eliminate exceptions through receivables matching technology and how these digital solutions match payments back to the original invoice, facilitating straight-through processing. Discover how this can further eliminate paper from the system, drive treasury efficiency, free up staff for more strategically important tasks, and create an environment that delivers clear insights into an organization’s cash position.
Christine Barry, Research Director, Aite Group, LLC
Tom Berdan, Chief Marketing Officer, DadeSystems
Matt Jarboe, Vice President - Channel Product Development, Fifth Third Bank
Tonya Butler, A/R Manager, Gordon Food Service
Blockchain for Reconciliation and Audit
The world is web-scaling. Peer-to-peer is exploding. Digital is nearly everything. And yet, payment processes remain heavily dependent on mainframes and manual intervention. Moving beyond the hype, proven blockchain technology can be leveraged to deliver frictionless reconciliation, create immutable audit trails for every transaction, and establish end-to-end, anti-tamper safeguards. While blockchain may seem new and confusing, this is a technology that has been battle-hardened in the real world for a decade already, so it is high time to put things in plain language for finance professionals. In this session, explore how to leverage investments in existing ledger platforms for intra- and inter-organizational payment flows, preserve operational privacy and secrecy, and scale to millions and billions of transactions—all while anchoring mathematical truth in widely witnessed evidence.
Matthew Johnson, CTO, Guardtime
John McCollor, Sr. Manager, Data Analytics, Verizon
Ready, Set, Convert! A Diligent Path to E-Payments
Northwestern University was at the forefront of changes in payment processes in higher education—a $2B shift to electronic payments. Why and how did they do it? Review, in-depth, the business case for this decision, the political challenges they faced, the RFP decision and implementation experience, the university’s quantitative achievements after X years (including progress made toward reducing paper, checks, and fraud), and future enhancements in the works. More than a case study, this session covers the hard-hitting and candid challenges and successes applicable to any industry.
Katie Steinfeld, Director, Sr. Card Account Manager, Bank of America Merrill Lynch
Richard Emrich, CTP, Director of Treasury Financial Operation, Northwestern University
Modernizing Retail: Eyeing the Cost of Payments
Lowering the overall cost of payments processing requires taking a strategic approach to payments management. Attend this session to find out how retailers work with their payments provider to manage their total cost exposure. The panel helps make sense of an array of innovative acceptance tools such as dynamic debit routing, PINless capabilities, creative currency and cross-border solutions, direct-to-issuer partnerships, faster funding, as well as active monitoring of network fees and downgrades. While low margin merchants are usually the first to employ cost cutting measures, all companies can benefit from these practices.
William Betz, Data Scientist, Payments Optimization, Airbnb
Cindy Turner, Executive Director - Head of Core Acquiring Product, J.P. Morgan
Tanya Strawn, Director of Corporate Liquidity & Treasury Operations, Starbucks Coffee Company
Generation Healthcare: Payment Innovation in the Digital Age
While it is the parents, grandparents, and even great grandparents of Millennials who are the great utilizers of healthcare, it is the digital natives themselves who are forcing payments innovation within the industry. Tools like artificial intelligence are being developed to gather demographic information to drive payment methods to meet generational preferences and to manage the changing expectations of a generation that judges healthcare quality in part by the seamless delivery of their payment processes. This session explores the drivers of the payment collection systems of tomorrow being built and implemented in healthcare today.
Jeffrey Graff, Vice President of Treasury, Adventist Health System
Cynthia Newton, Managing Director, Melio & Company
Aimee Trepiccione, Managing Director, Melio & Company
Real Time Payments, The Early Adopters View
The first live users of real-time payment discuss their experiences using the first truly real-time payment (RTP) and settlement system to launch in the U.S. Panelists focus on the value they found by being early adopters of RTP, key learnings and the use cases they are enabling and looking forward to using. Insights into the importance of RTP to their organizations, how this new and innovative payments platform will grow and expand and provide a practical perspective on the operational and business benefits of RTP are also discussed.
Christopher (Chris) Brazel, CTP, Corp. VP - Treasury & FP&A, New York Life Insurance Company
Irfan Ahmad, SVP, Real Time Payments, The Clearing House
Laura Listwan, CTP, Senior Vice President - Product Manager, U.S. Bank
Preventing Real-Time Fraud in Real-Time Payments
Real-time payments will significantly change the way businesses, governments and people pay and get paid. But opportunities can mean challenges - real-time payments can result in real-time fraud if treasury professionals aren’t educated. Armed with knowledge of the complex and changing face of fraud and the analytical tools available to mitigate, financial and treasury executives will be -prepared to educate employees and aid IT departments to best protect systems and customers. Join this session, for insights into fighting fraud in the U.S. market. Learn about the most common types of fraud; pitfalls to avoid; the protections and technical solutions offered by payment networks and other experts, including mule account and mule network analysis; end-point analysis and dispersion trees; and the best defenses to minimize risks. Payment experts offer analysis and solutions that can ward off compromise, prevent fraud from becoming institutionalized, shield and send alerts when attacks are underway, and speed recovery.
David Miller, Treasurer & Senior Vice President, Hunt Companies
Colleen Taylor, EVP, Mastercard
Public vs. Private Blockchains: The Race to Own the Future of Payments
Since 2008, when blockchain burst on the scene with the introduction of bitcoin, the financial sector has explored how the technology could benefit payments, clearing and settlement. Distributed ledger technology (DLT) promises greater efficiency, transparency and resiliency to treasury operations triggering debates on whether public or private blockchain will deliver the most value. Draw your own conclusion when you join this panel discussion of representatives from both sides of the issue. Learn more about the pros and cons of public versus private blockchain, and how banks are innovating and helping bridge the gap between the two.
Robert Chan, CTP, Assistant Treasurer, CDK Global LLC
Prasant Chunduru, US Lead - Fintech Partnerships, HSBC
Todd McDonald, Co-Founder & Head of Partnerships, R3
Marwan Forzley, CEO, Veem
The Future of Payments: A Corporate Perspective
It is an exciting time in the financial industry: New payments networks, solutions and tools introduced in the past few years have launched a revolution in the way payments are made and received, initiating tremendous change for businesses, consumers and financial institutions in the U.S. and across the globe. These changes have already begun to impact and transform the way businesses operate, and are poised to influence offerings, processes and profit margins into the future. Treasury and financial professionals provide their insights into and observations on their current experiences with new payments innovations, such as The Clearing House’s Real-Time Payments, Zelle® and Same Day ACH; what the changes mean for their organizations; and expectations for impacts in the next five to ten years. Key findings from a recent industry survey on the future of payments is also shared and used as a catalyst for the discussion.
Carl Slabicki, CTP, Director, Immediate Payments, BNY Mellon
Jeffrey Horowitz, Head of North American Corporate, Government and Not-for-Profit Relationship Management, BNY Mellon
Frank D’Amadeo, Director of Treasury Operations, Consolidate Edison Company of New York
Charles Ellert, PMP, Sr. Manager Payment Strategy & System Support, Verizon Communications Inc.
Taking Advantage of New Technologies in Payments Strategy
In recent years the changing payments landscape has given rise to phrases like real-time payments, distributed ledgers, and blockchain, bringing expectations of reduced fraud, lower transaction costs, increased speed, and a proliferation of transactional data. But what does this all mean for those in treasury, how can you differentiate between the growing number of strategies, and how can you take advantage of these new trends? This unique panel discussion tackles the rapidly changing landscape of payments and provides guidance on the key questions organizations should be asking themselves as they look to take advantage of new payment capabilities.
Steven Bernstein, US and Global ACH Business Development Manager, J.P. Morgan Chase
Kris Filipkowski, CTP, Deputy Assistant Treasurer, Marsh & McLennan Companies Inc.
Elizabeth St-Onge, Partner, Oliver Wyman
Ryan Gaylor, Director, Corporate Payments, Ripple
B2B Payments Directory Comes to Market
The Business Payments Directory Association membership, including AFP members, continues to actively engage the industry to gain a deep understanding of the challenges faced by corporations and payment work streams. Buyers continue to look for ways to reduce time and costs associated with onboarding suppliers and suppliers want to reduce exceptions associated with incorrect or missing remittance information. BPDA, now an emancipated group of NACHA, has partnered with Discover Financial Services to create a directory service system enabling corporate providers to streamline processes and increase the use of electronic payment and remittance. The proof of concept blockchain based system ensures safety and accuracy of information, and along with open APIs, allows corporate service providers to leverage existing gateways. Panelists provide an overview of the system and benefits as well as plans for 2019.
Micah Kerr, Head Architect Commercial Payments & Blockchain Guru, Discover Financial Services
ACH the Strategic Payment Option for Businesses
A key success strategy of companies that grow and retain loyal customers is to provide greater value, speed and ease of payment, while maintaining vital security, surety and confidence. In this session, NACHA leadership reviews how the ACH Network is being used in new ways, and NACHA’s focus on driving innovation , removing friction and making the ACH and ACH payments easier to use. Gain a competitive edge by hearing first-hand about new and emerging capabilities to help businesses derive greater benefit from ACH payments, including what’s on the horizon for Same Day ACH. Take home practical ways your company can solve cash application challenges through request for payment, tools to reduce pain points and friction associated with ACH disbursements and ISO 20022 integration, and learn about technologies that help treasurers and payments practitioners improve efficiencies and fully leverage electronic payments and information.
Jane Larimer, COO, NACHA
Katja Lehr, Director, Americas Bank Product, PayPal, Inc.
Les Whiting, Senior Vice President, Financial Services, Wave Financial, Inc.
Laura Lee Orcutt, EVP, Treas Prod Mgmt/NACHA Board Chair, Wells Fargo Bank, N.A.
Electronic Receivables: Using Intelligent Automation to Optimize Payment Processing
Cash management is becoming increasingly complex as accounts receivable teams deal with multiple data sources: invoices, bank statements, remittance advice, credit notes and a range of payment methods, including checks, ACH/EFT, wire transfers and credit cards. This challenge is accentuated by remittance details received in unstructured formats across paper, EDI, emails, web portals and scanned images. Such inconsistencies in payment types and remittance formats adds to an inherently manual, costly and error-prone cash application process. This session examines approaches to the challenge of cash application using Robotic Process Automation (RPA) and Artificial Intelligence (AI). Takeaway best practices for achieving straight-through processing, eliminating lockbox key-in fees, print and mail costs; to automate cash management processes.
Carolyn Etress, Director of Accounts Receivable, EBSCO
Shankar Bellam, Manager - Solution Engineering, HighRadius
Ellen Farish, Shared Financial Services, Southwire
From Innovating to Driving Impact: How to Capitalize on the Fintech Boom and Transform Your Business
The emergence of digital disruption, artificial intelligence and FinTech is upon us. To drive impact in their business and stay ahead of competition within this environment, today’s finance professionals need to fully incorporate financial technologies, must be agile in their business, ambitious in their goals, and effective in managing their teams through change. In this case study, journey through the experience of Brixmor Property Group, a leading owner and operator of commercial real estate properties in the United States, that successfully capitalized on the FinTech boom by integrating automation into their corporate strategy, and transitioned their financial operations into a digital platform to effectively transact with their tenants.
Grace Bellino, Vice President, Collections, Brixmor Property Group
Stefanie Story, Manager, Collections, Brixmor Property Group
John McLeod, VP, Marketing, VersaPay Corporation
ISO 20022 in Real Life at a Real Corporate
ISO 20022 is in production in the real world. Where does it stand in relation to U.S. payment systems, what are the ACH and wire systems doing, and what effect is it having on corporate customers? Walk through the real-life implementation of ISO 20022 in Nordson U.S. Find out how they are sending requests for payments to their banks for both ACH and wire payments and how they partnered with PNC on the implementation. What does this new paradigm mean to PNC? Discover what drove Nordson to this solution in the U.S., how it has helped them streamline their payments practices and the impact it’s had on their reporting systems.
Fred Cousin, Consultant, Nordson Corp.
George Hoffman, CTP, CertICM, Senior Vice President - International, PNC Bank
Sharon Jablon, Director, Product Specialist, The Clearing House
Consumer Billing and Payments: KPIs and Best Practices to Keep up with Digital Evolution
As the financial environment has changed, so too have the tools needed to combat fraud and report on relevant metrics. A roadmap for navigating this changing landscape is laid out with case studies and best practices for cost-optimization, insider tips on how to align KPIs with the innovations being made in the payment space and weapons to combat fraud. This panel of seasoned payment professionals discuss the evolution of consumer payments - from checks to digital wallets and how market changes such as digitization, electronic billing and cybercrime influence payment behavior.
Robert Foote, CTP, Director, Global Transaction Services, Bank of America Merrill Lynch
Kevin Crockett, Sr. Director, Global Client Services, Cardinal Commerce
Jennifer Dale, CTP, Assistant Treasurer, Sprint Corporation
Jim Tolar, Manager, Payment Solutions, Sprint Corporation
Intercompany Payables Efficiencies: Time for a Strategic Relook
Significant efficiency benefits can be gained for large, diverse organizations by taking a strategic relook at intercompany payment flows. General Electric (GE) determined that consolidation of intercompany payments with a global provider could help them meet several objectives—namely, simplified reconciliation, netting (including FX), lower core costs, higher systemic integration and better visibility. As a result, GE adopted cutting edge tools such as Virtual Accounts and more efficient use of cash through a simpler funding structure for intercompany activity. In this informative session, GE shares insights regarding its multi-stage strategic initiative to streamline its banking infrastructure, including the movement of money between entities and how the company addressed the challenges that came up, such as multiple process hops for movement of money, reconciliation on both sides of money movement, high costs and low visibility for the payments lifecycle and complex funding structures across regions and partners.
Ragesh Mysore, Senior Director, Strategic Operations Initiatives, GE Capital Treasury
Jitendra Chauhan, Executive Director, J.P. Morgan
Overcoming Pitfalls in Cross Border Payments
Transferring money abroad is inherently challenging and riddled with obstacles. Gain solutions for overcoming common pitfalls in cross-border payments using examples from the panel, including: identification of hidden costs of international payments and how to control them, compliance requirements and concerns, advantages of sending transfers in hard currency versus local currency, the use of cryptocurrencies, and selections of international payment providers.
Sassan Parandeh, CTP, Global Treasurer, ChildFund International
Clayton McDonald, Global Head of Sales - Payments Division, INTL FCStone Inc.
David Tao, Senior Manager, Payments, Uber Technologies Inc