Proactive Strategies to Combat Payment Fraud
The use of new technology brings many advantages, but it can also challenge treasury teams to combat payment fraud as new payment channels emerge. As payment networks, systems and platforms evolve, criminals often move faster than the control environment. This in-depth discussion of business email compromise (BEC), incorporates real examples to highlight emerging threats, strategies to combat payment fraud, both prevention and recovery, and outlines how to create comprehensive payment fraud risk mitigation strategies to significantly reduce the financial risk to your organization.
Shawna Kolkmeier, SVP, Healthcare Treasury Management Consultant, Wells Fargo
Daniel Perez, CTP, Director, Treasury, Horizon Blue Cross Blue Shield of New Jersey
Ben Zviti, Senior Vice President, Marsh
Susan McCarthy, CTP, Manager, Cash & Investments, Horizon Blue Cross Blue Shield of New Jersey
“The FBI is on Line 2”: The Good, The Bad, and The Reasonably Attractive Parts of Payments
“I used to consider myself a payments risk expert, right up until I received that subpoena.” Join this insightful session for a first-hand account of how a payments executive landed on the witness stand in a federal trial, the strategic and tactical mistakes made, and the resulting impact. Panelists look at the common practices that make payments organizations more vulnerable to third-party risk, how to identify these practices, and the steps that can be implemented to protect your organization.
Terri Sands, Founder, Secura Risk Management
Kevin Sasser, Director of Strategic Initiatives, Argos Risk
The Prescription for Card Program Success
Implementing a global card program is never without its difficulties - try doing it in just eight months across 38 countries. Join two global companies to learn how they reduced costs, improved control over spending, mitigated risk, increased convenience for employees, improved customer experience and drove productivity by leveraging T&E, P-Card, Virtual Card Accounts and Central Travel Accounts.
Seth Goodman, Director, Product Management Head, Citi
Integrated Payables (IP) and Strategic Supplier Enablement
In today’s evolving payables environment, there is a growing need to remove the effort and cost of paper and, wherever possible, steer payments to electronic accounts payable (EAP) settlement types (virtual card/ACH/ACH+). A best practice in a strong IP program includes a consolidated supplier enablement strategy that allows for multiple settlement types, but steers transactions towards EAP, particularly where there is a revenue share. Learn about the different EAPs available and best practices for creating a strong IP program for your company in this informative session.
Ray Champ, Head of Commercial Card Product, Citizens Commercial Banking
Cindy O'Neill, President, Priority Commercial Payments
Global Payment Integration: Success Stories in Optimization
The need to onboard and integrate an array of global payments is of paramount importance for international companies. This panel reviews how recent regulatory changes, payment options and innovations are impacting business and how practitioners are responding. This panel of experts take a close look at how corporates and FIs assess, implement and deploy different payment types, how they are integrated into the company’s ERP, and outline a checklist of how risk, compliance, legal, IT, treasury and operational parties achieve their objectives.
Rene Pelegero, CEO, Retail Payments Global Consulting Group LLC
SWIFT on Payments: The Future is Now
Customers expect the same fast and frictionless payment experience that they receive in their everyday lives, creating a catalyst for the global transformation of banking and financial services. What innovations should be prioritized in order to ensure cross-border transactions become faster and simpler, while remaining secure? How are banks responding to customer demands for speed, certainty and traceability, coupled with transparency of fees and rich remittance information? Hear first-hand how financial institutions and corporates are already transforming their cross-border payments experience with SWIFT gpi.
Pankaj Gudimella, Director, Microsoft Corporation
Rene Schuurman, Global Product Manager Connectivity, Citi
David Scola, Head of North America, SWIFT
The Future of Payments (Is Now)
Today’s payments landscape is rapidly changing as new payment types are widely adopted. In this session, practitioners share examples of prioritizing payment settlement by use case, cost and speed to reduce cost and improve efficiency. Discover how the reduction of friction plays a role in payment support, how machine-learning has improved straight-through processing, as well as helping to mitigate potential fraudulent payments from occurring. And hear about successful deployment and lessons learned, as well as how quickly to throttle the payment volume from implementation to full roll-out.
David Hudson, VP, Global Payments, ADP, Inc.
Dealing with Cash: The Currency Logistics Conundrum
While cash is steadily declining as a payment option, it still represents a real logistics challenge for treasury organizations. In this panel discussion, two large companies discuss their approach and strategies in evaluating available currency logistics options, and how they selected the one that works best for them. Hear an overview of the latest trends across the industry and examine when traditional cash vault solutions make the most sense, as well as when a non-armored carrier currency processing solution tailored to deposit and POS/reconciliation processes can deliver optimal savings.
Andrea Butsch, Treasury Manager, Big Lots Stores Inc.
Margaux Newell, CTP, SVP, Treasury Management Team Lead, Fifth Third Bank
Kate Odenwald, Assistant Treasurer, H&R Block
Jason Stambaugh, Director of Partner Experience, DTS Connex
ISO 20022 – Taking it to the Next Level – U.S. and Global
Over the last year, ISO 20022 has continued to gain traction worldwide. Corporate treasury front- and back-end systems are integrating with payments systems via ISO 20022, putting pressure on corporations to assess the value it can bring to their organizations. To ensure success, learn how to integrate ISO 20022 into your payments systems with the right business partners, understanding the nuances between payments systems and information flows, as well as takeaway strategies for conquering the challenges.
Fred Cousin, Consultant, Nordson Corp.
George Hoffman, CertICM, CTP, Senior Vice President--International, PNC Bank
Sharon Jablon, Director, Product Specialist, The Clearing House
Beyond Speed: Emerging Payments Application in the Real World
Businesses are looking for more innovative payment solutions that can help them better adapt to the pace of today’s financial transactions. Hear how two early adopters of RTP® and Zelle® are embracing new payment types. This session provides unique insights from two commercial real estate companies that are leveraging new payment types to address longstanding challenges associated with check payments. Highlighting the enhanced remittance attributes and fraud prevention features of these emerging payment types, explore applications in commercial real estate and other industries.
Erasmo Pacheco, CTP, Vice President, Treasury Solutions Group, PNC
Julie Schwierling, CTP, VP of Treasury Services, Phillips Edison & Company
Donald Williams, Controller, Grand Peaks Property Management
Moving Money & Data Together: Making Payments Smarter, Not Just Faster
Many have tried, most have failed. But new technology solutions have a path to effectively and accurately move both payments and payment data together in near real time. Traditional methods without straight-through processing struggle to automatically apply payment information. This discussion focuses on improving the customer experience from the treasury operations perspective at two of the nation’s largest energy companies. How will technological innovation in the payments industry help? Industry experts share new developments to improve the customer billing and payment experience.
Frank D'Amadeo, Director Treasury Operations, Con Edison
Joe Proto, CEO/Chairman, Transactis
Kimberly Sipes, CTP, Director Treasury, Duke Energy Corporation
Colleen Taylor, Executive Vice President, Mastercard
Realizing the Benefits of Faster Payments for the Corporate Treasurer
By some estimates, nearly 50% of payments today are still made with checks. According to a TD Bank survey, 42% of U.S. corporate and treasury executives rank real-time payments as having the greatest potential to transform their departments. But what will faster payments mean for corporate treasurers, and how should they plan for them? Join this discussion centered on exploring these questions, and the risks and other factors corporate treasurers need to account for as payments begin marching to a new, faster beat.
Reed Luhtanen, Senior Director Global Treasury, Walmart Inc.
Exploring the New Reality: How Real-Time Payments is Transforming the Industry, and Why We Need to Care
Since the RTP® network launched two years ago, reception to the new system has been mixed. Early adopters are paving the way with new tactics to customize and enhance individual service offerings and optimize treasury operations, while others have taken a more cautionary, wait-and-see approach. Explore the pros and cons of these two strategies, receive an update on RTP network usage as it stands today, and investigate the details around how one corporate practitioner has taken steps to leverage the network in this informative session.
Carl Slabicki, CTP, AAP, Director and Product Line Manager, BNY Mellon
Thomas Spataro, CTP, U.S. Treasurer, Computershare
Reducing Payment Fees Isn’t Just a Fad
In 2017, U.S. merchants paid $7 billion in credit card processing fees with many overpaying for one of three reasons: they feel helpless in controlling their processing costs due to a lack of internal expertise, they don’t have enough time or resources, or just don’t think it will make enough of a difference to justify their time. In this session panelists recount their experiences in managing credit and debit card payments and how they significantly reduced their merchant processing fees to improve the bottomline.
Daniel Byrnes, Director, Financial Operations, Kering Americas, Inc.
Anand Goel, CEO, Optimized Payments Consulting
Laura Woop, Director-Risk, Payments, Credit, Tiffany and Company
Optimizing the Client Experience Through Payment Automation
The value that the latest trends in B2C payments are creating for businesses is exceptional. Join us for a discussion of one company’s innovative approach to enhancing their traditional consumer payment methods. Attendees learn how the company collaborated with their solution providers and internal partners to create an empowering and easy client experience while optimizing their payment processes through automation.
Hope Hacker, CTP, AVP, Assistant Treasurer, Nationwide Insurance
Mary Hanselmann, Working Capital Consultant, U.S. Bank
Leveraging APIs to Transform Your Business Model
This session highlights a case study of how a Canadian headquartered leading financial services organization transformed its business model in Hong Kong to overcome competition from rising fintech disruptors. Sunlife Financial is a leading financial services company providing insurance, investment and retirement solutions in Hong Kong for over 120 years. The case study shall present how Sunlife Hong Kong embarked on a digital journey and implemented a solution using API connectivity and Hong Kong’s Faster payment system’s proxy verification to shorten the processing time for hospitalization and accident claims to as early as 24 hours from claim submission.
Michael Yeung, Director, Treasury Operations and Internal Control, Sun Life Hong Kong
A Better Cash Receivables Solution: How Retailers Can Harness Vital Analytics
Managing cash receivables has always presented challenges for retailers as they cobble together relationships with multiple banks and couriers to cover their footprint. Besides lacking the efficiency of a national solution, this decentralized approach fails to provide visibility into critical in-store data around receivables that could provide invaluable analytics insights. Hear the latest trends in cash receivables and best practices for working with a banking partner to improve back-office processes to gain efficiencies in cash operations and reconciliation.
Josh Dunaway, CTP, Sr. Treasury Management Product Manager, Fifth Third Bank
Andrew Teachout, CTP, Business Analysis Manager, Starbucks Corporation
Lou Salafia, President, DTS Connex
Avoid Mistakes: Make Fewer Assumptions About Blockchain
Whether you’re a payment, finance, or risk management professional, blockchain could impact you and your business. Some of the more promising use cases, for example, seek to create efficiencies in supply chain which have impacts on B2B payment processes. Most have heard the hype about the distributed, decentralized ledger that creates an immutable record of transactions for participants in the network to efficiently share information without trusting each other or a central authority. But what if what you’ve read is potentially misleading? For instance, how words like “immutable” or “central authority” are used could fundamentally change how or if you should invest in the technology. And the promises of blockchain seem to suggest adoption is imminent, yet few implementation are live. Join us for a discussion on the questions raised by both the technology of blockchain and how we talk about it. You’ll gain insight into what’s happening now and what to think about for the future.
Michael Concannon, Vice President, American Express
Jim Cunha, Senior Vice President, Treasury and Financial Services Group, Boston Federal Reserve
Angela Lawson, Senior Payment Consultant, Minneapolis Federal Reserve
Jesse McWaters, Financial Innovation Lead, World Economic Forum
Do Faster Payments Equal Faster Fraud? – Driving Adoption While Mitigating Risk
As the momentum behind faster payments is growing, fraudsters are deploying new, sophisticated tactics that rely on synthetic identities and stolen consumer information to evade fraud prevention systems. This session focuses on fraud trends within the payment ecosystem and the tools available to expedite payments without inadvertently accelerating fraud. Gain insight into the current threat environment with examples of fraud schemes, and the best practices and tools available to protect your organization.
Scott Bellomo, Senior Vice President, PNC Bank
Tracie McCormick, CTP, Assistant Treasurer, Koppers, Inc.
Improving the Health of B2C Payments: How Children’s Hospital of Alabama Shifted to Prepaid Cards
Paper check processing continues to plague accounts payable departments across nearly every industry. The costs of returns, check reissues, fraud, and the exorbitant escheatment process for unclaimed checks all add to the drain on resources and increased FTE hours. In this session, a hospital shares best practices on implementing electronic business-to-consumer (B2C) payments for patient refunds. Attendees gain insights into how the card solution reduced the burden of documentation and requirements related to escheatment processes, and how fraud was mitigated, costs were reduced, and productivity was improved.
Brian Grech, Head of Prepaid Card, Bank of America Merrill Lynch
Jenny Wakeford, Controller, The Children’s Hospital of Alabama
Dawn Walton, CFO, The Children’s Hospital of Alabama
Transforming AP/AR Using Blockchain, Standardized APIs and Validated Data
NACHA has created new infrastructure and tools to improve key AP/AR processes and lower fraud risk. Working with leading-edge technology partners, these integrated services herald a new era for "the corporate experience" in procure-to-pay and order-to-cash. This session demonstrates functions and features for how Afinis’ standardized APIs and validated data can transform cumbersome methods for AP and AR while also improving internal controls and lowering risk.
George Throckmorton, Managing Director, Strategic Initiatives and Network Development, NACHA
ACH's Road to the Future: What is Changing in the ACH that will Drive Your Payments Strategy?
The ACH Networks is continually driving efforts to innovate and enhance the payments experience for both corporates and their customers. NACHA leadership and practitioners explore how current enhancements to the ACH Network provide more robust Same Day ACH services, offer improved solutions to easily route and post transactions, and utilizes payments information to support automation and increase efficiency.
Joe Hussey, Managing Director, J.P. Morgan, J.P. Morgan
Jane Larimer, Chief Operating Officer & General Counsel, Nacha
Next Generation Technology: Virtual Accounts in Centralized Treasury
Corporate treasurers are always looking for the next generation technology that delivers improved efficiency, better control, and streamlined reconciliation. Today the answer just might be virtual accounts. Traditionally used as a receivables tool, banks in the U.S. are taking this solution to the next level—offering more flexibility in how and where virtual accounts can be used. Learn how Virtual Accounts can simplify processes and add value at every step from payor identification, to account rationalization, to enhanced visibility, to greater security.
Kevin McKeever, CTP, Regional Head of Payment Advisory, HSBC Bank USA, N.A.