When Real Time Payments Meet APIs: It's a New Era of Instant Gratification!
Are you seeking to understand the emerging trends around real-time payments (RTP)? Do you want to know how corporates can use APIs to take advantage of the features and speed of this new payments and messaging network? Gain a comprehensive overview of banking APIs, from the basics to API integration (with one or more banks), then delve into API use cases leveraging faster payments and information reporting. Utilizing payment origination, receivables and liquidity solutions, the value proposition of using APIs in combination with RTP is demonstrated. Walk away with a robust understanding of banking APIs, real-time payments and the part they can play in making cash management agile and efficient. Interactive polling of the audience is incorporated throughout the session.
Thara Trivedi, Head of Digital Payment Products, Bank of the West
Carl Slabicki, Director, Immediate Payments, BNY Mellon
Ryan Petrey, VP of Finance, HR, & IT, Teys USA Inc
Consumer Billing and Payments: KPIs and Best Practices to Keep up with Digital Evolution
As the financial environment has changed, so too have the tools needed to combat fraud and report on relevant metrics. A roadmap for navigating this changing landscape is laid out with case studies and best practices for cost-optimization, insider tips on how to align KPIs with the innovations being made in the payment space and weapons to combat fraud. This panel of seasoned payment professionals discuss the evolution of consumer payments - from checks to digital wallets and how market changes such as digitization, electronic billing and cybercrime influence payment behavior.
Jennifer Dale, CTP, Assistant Treasurer, Sprint
Jim Tolar, Manager, Payment Solutions, Sprint Corporation
Robert Foote, CTP, Director, Global Transaction Services, Bank of America Merrill Lynch
Low Tech Fraud / High Tech Fraud: Embezzlement, Mobile Banking Fraud, and Holder in Due Course
With management focused on BEC scams and other high tech ploys, organizations forget that major losses are created by “low tech” embezzlement schemes, which often go undetected for years. Some companies have gone out of business due to these losses, while others have had layoffs and salary freezes. Victims include the organization’s employees, suppliers, vendors, and families. Mobile Banking Fraud is skyrocketing due to schemes enabled by Mobile Remote Deposit Capture (mRDC). Double presentments (e.g. checks deposited via cell phone and later cashed) are being frequently reported. Few companies and bankers know how to correct these losses. The answer lies in combining two obscure rulings under Holder In Due Course and Check 21. Meanwhile, “old-school” check fraud is again on the rise, and still produces more losses than any other form of payment fraud. Check fraud schemes are some of the most prevalent methods of embezzlement. Check fraud has also become more complex because of mRDC.
Greg Litster, President, SAFEChecks
Kasthuri Henry, PhD, CTP, Treasury, Berkshire Hathaway
The Future of Payments: A Corporate Perspective
It is an exciting time in the financial industry: New payments networks, solutions and tools introduced in the past few years have launched a revolution in the way payments are made and received, initiating tremendous change for businesses, consumers and financial institutions in the U.S. and across the globe. These changes have already begun to impact and transform the way businesses operate, and are poised to influence offerings, processes and profit margins into the future. Treasury and financial professionals provide their insights into and observations on their current experiences with new payments innovations, such as The Clearing House’s Real-Time Payments, Zelle® and Same Day ACH; what the changes mean for their organizations; and expectations for impacts in the next five to ten years. Key findings from a recent industry survey on the future of payments is also shared and used as a catalyst for the discussion.
Jeffrey Horowitz, Head of North American Corporate, Government and Not-for-Profit Relationship Management for BNY Mellon Treasury Services, Bank of New York Mellon
Charles Ellert, Sr. Mgr. Payment Strategy & System Support, Verizon Communications Inc.
Frank D’Amadeo, Director of Treasury Operations, Consolidate Edison Company of New York
Carl Slabicki, Director, Immediate Payments, BNY Mellon
Real Time Payments, The Early Adopters View
The first live users of real-time payment discuss their experiences using the first truly real-time payment (RTP) and settlement system to launch in the U.S. Panelists focus on the value they found by being early adopters of RTP, key learnings and the use cases they are enabling and looking forward to using. Insights into the importance of RTP to their organizations, how this new and innovative payments platform will grow and expand and provide a practical perspective on the operational and business benefits of RTP are also discussed.
Laura Listwan, CTP, Senior Vice President - Product Manager, U.S. Bank
Christopher Brazel, CTP, Corp. VP - Treasury & FP&A, New York Life Insurance Company
ISO 20022 in Real Life at a Real Corporate
ISO 20022 is in production in the real world. Where does it stand in relation to U.S. payment systems, what are the ACH and wire systems doing, and what effect is it having on corporate customers? Walk through the real-life implementation of ISO 20022 in Nordson U.S. Find out how they are sending requests for payments to their banks for both ACH and wire payments and how they partnered with PNC on the implementation. What does this new paradigm mean to PNC? Discover what drove Nordson to this solution in the U.S., how it has helped them streamline their payments practices and the impact it’s had on their reporting systems.
Fred Cousin, Consultant, Nordson Corp.
Generation Healthcare: Payment Innovation in the Digital Age
While it is the parents, grandparents, and even great grandparents of Millennials who are the great utilizers of healthcare, it is the digital natives themselves who are forcing payments innovation within the industry. Tools like artificial intelligence are being developed to gather demographic information to drive payment methods to meet generational preferences and to manage the changing expectations of a generation that judges healthcare quality in part by the seamless delivery of their payment processes. This session explores the drivers of the payment collection systems of tomorrow being built and implemented in healthcare today.
Cynthia Newton, Managing Director, Melio & Company
Jeffrey Graff, Vice President of Treasury, Adventist Health System
Aimee Trepiccione, Managing Director, Melio & Company
Payment Fraud and Cyber-security: What You Need to Know
As the financial landscape becomes more digitized, the risk of payment fraud - both small- and large-scale - is increasing, and the methods used by cybercriminals to complete illegal transactions or fraudulently steal money are becoming more sophisticated. Well-known social engineering strategies like phishing are now joined by more advanced techniques such as invoice fraud and CEO impersonation. This session provides valuable insights into prevalent payment frauds, and examines the risks to financial operations and the protective measures companies can implement.
Royce Curtin, Head of Global Intelligence, Barclays
Thomas Reagan, Managing Director, Cyber Practice Leader, Marsh
Justin Caulfield, Senior Managing Director, Deputy Treasurer, AIG
Technology Trends Enabling Corporate-Bank Communications for the 21st Century
Many initiatives impacting the global payments industry are underway, driven in part by new entrants, emerging technologies, and regulatory and compliance pressures. As a result, business models are evolving along with the day-to-day life of the corporate treasurer. In this session panelists discuss how leveraging new technologies such as SWIFT gpi, DLT and APIs can help improve fluidity in cash management and ultimately enhance the corporate customer experience.
Kevin O'Neil, Regional Account Manager, SWIFT
Peter Claus-Landi, Senior Director, GE
Lisa Wagner, CCM, Capital Management, Microsoft Corporation
Rene Schuurman, Global Product Manager Connectivity, Citi
Intercompany Payables Efficiencies: Time for a Strategic Relook
A strategic relook of intercompany payment flows for large diverse organizations can yield significant efficiency benefits. GE will share insights on its multi-stage strategic initiative to streamline its banking infrastructure including the movement of money between GE entities addressing challenges such as multiple process hops for movement of money, reconciliation on both sides of money movement, high costs and low visibility for the payments lifecycle and complex funding structures across regions and partners. GE determined that consolidation of intercompany payments with a global provider could help them meet several objectives namely, simplified reconciliation, netting (including FX), lower core costs, higher systemic integration and better visibility. GE adopted cutting edge tools such as Virtual Accounts and more efficient use of cash through a simpler funding structure for intercompany activity.
Ragesh Mysore, Senior Director - Strategic Initiatives, GE Capital Treasury
Jitendra Chauhan, Executive Director, J.P. Morgan
From Innovating to Driving Impact: How to Capitalize on the Fintech Boom and Transform Your Business
The emergence of digital disruption, artificial intelligence and FinTech is upon us. To drive impact in their business and stay ahead of competition within this environment, today’s finance professionals need to fully incorporate financial technologies, must be agile in their business, ambitious in their goals, and effective in managing their teams through change. In this case study, journey through the experience of a leading North American logistics company, Livingston International that successfully capitalized on the FinTech boom by integrating automation into their corporate strategy, and transitioned their financial operations into a digital platform to effectively transact with customers.
Tatiana Tello, VP, Client Financial Services, Livingston International
Creating a Global T&E Card Program While Leveraging Enhanced Technology and Capabilities
Harley-Davidson transformed its decentralized T&E card program - with 13 different card providers over 5 countries - into one Global T&E Card Program, covering 28 countries for 3,200 employees. In this session H-D summarizes their RFP process and program implementation process. Attendees gain insight into the challenges encountered, and successful outcomes - increased employee satisfaction, enhanced fraud prevention and increased rebate.
Lynda Johnson, Assistant Treasurer, Harley-Davidson
James Mahn, Managing Director, Citi
Modernizing Retail: Eyeing the Cost of Payments
Lowering the costs of payments processing requires taking a strategic approach to payments management. Attend this session find out how Walmart, a major retailer, managed their payment processes by implementing innovating measures including, Dynamic Debit Routing, PINless capabilities, end-to-end network optimization and network advocacy, innovative currency solutions, as well as active monitoring of fees and downgrades. While low margin merchants are usually the first to employ cost cutting measures, all companies can benefit from Walmart’s practices. (Note: Walmart has confirmed, but are not sure which individual)
Cindy Turner, Executive Director (Head of Core Acquiri), J.P. Morgan
Ready, Set, Convert! A Diligent Path to E-Payments
Northwestern University was at the forefront of changes in payment processes in higher education—a $2B shift to electronic payments. Why and how did they do it? Review, in-depth, the business case for this decision, the political challenges they faced, the RFP decision and implementation experience, the university’s quantitative achievements after X years (including progress made toward reducing paper, checks, and fraud), and future enhancements in the works. More than a case study, this session covers the hard-hitting and candid challenges and successes applicable to any industry.
Richard Emrich, CTP, Director of Treasury Financial Operation, Northwestern University
Katie Steinfeld, Director, Sr. Card Account Manager, Bank of America Merrill Lynch
Sharpen Your Focus on Smarter Receivables
There’s always room for improvement of your B2B receivables operation—no matter how basic or complex it is. Whether it’s all checks, all electronic or somewhere in between, building a strategic plan is the first step. While increasing electronic payments received improves efficiency for payers, it may not benefit AR without thoughtful planning. Why? Payers often separate payments from remittance detail or provide incomplete data, increasing manual processes. Unless you take a strategic approach and leverage effective tools to support receivables application and posting, you’re going to be left behind. Discover the challenges your peers are facing in driving toward a paper to electronic receivables strategy; the best practices and tools available to help AR practitioners address these challenges; and how Tronox set its AR objectives, created a strategic plan and delivered metrics-driven results.
Seth Blacher, Senior Vice President, Treasury Product Management, Wells Fargo Bank, N.A.
Marguerite Versacci, CTP, Assistant Treasurer, Tronox
Blockchain for Reconciliation and Audit
The world is web-scaling. Peer-to-peer is exploding. Digital is nearly everything. And yet, payment processes remain heavily dependent on mainframes and manual intervention. Moving beyond the hype, proven blockchain technology can be leveraged to deliver frictionless reconciliation, create immutable audit trails for every transaction, and establish end-to-end, anti-tamper safeguards. While blockchain may seem new and confusing, this is a technology that has been battle-hardened in the real world for a decade already, so it is high time to put things in plain language for finance professionals. In this session, explore how to leverage investments in existing ledger platforms for intra- and inter-organizational payment flows, preserve operational privacy and secrecy, and scale to millions and billions of transactions—all while anchoring mathematical truth in widely witnessed evidence.
Stephen Cook, Global Solutions Executive, Verizon
The Impact of Faster Payments on the Global Economy
In recent years the push for faster payments has greatly accelerated and is further exacerbated by outdated systems and frameworks that are hard, if not impossible to change. To help mitigate these challenges, several initiatives have formed in the US, including The Clearing House’s Real-Time Payments System, NACHA’s Same-Day ACH, and most prominently the Federal Reserve’s Faster Payments Task Force. American Express and Ripple, two members of the Fed’s task force discuss the key to faster payments - substantially improved cross-border payments and interoperability between countries and take a close look at the barriers to economic growth and global expansion of products and services.
Ryan Gaylor, Director, Corporate Payments, Ripple
Global Payment Integration: Best Practices in Deployment
The need to onboard and integrate an array of global payments is of paramount importance for global companies. This panel reviews how recent regulatory changes, payment options and innovation are impacting businesses and how they are responding. Learn how corporates and FI's assess, implement and deploy particular payment types; how they are integrated into the companies' ERP; and determine the checklist of how risk, compliance, legal, IT, treasury and operational parties achieve their objectives. Explore global regions and countries that have commonalities and assess how ISO20022, Mpesa, Blockchain, Alipay, PayPal and mobile wallets impact evaluation and deployment, and how these teams are managing the risk inherent in the payment. Discover by what means companies determine how real-time payments influence future decisions and illustrate how others may apply a set of parameters as a model for future investment.
Frank D'Amadeo, Assistant Treasurer, Con Edison
Steven Bernstein, Executive Director, Electronic Payments Market Manager, JP Morgan Chase
Fewer Cash Receipts Still Mean Big Retail Challenges
For many retailers, cash collections are dwindling—often representing as little as 20 percent of receipts. However, handling these payments causes 80 percent of treasury’s headaches, making finding the right cash logistics approach top-of-mind. In this session, CVS, Caleres and Celent discuss the latest trends in cash logistics, trends that are driving treasury efficiency, reducing risk and improving working capital management. Tactics discussed are game-changing, whether you’re a smaller retailer handling a low volume of cash and looking for a creative, low-tech solution, or a national organization looking for innovative tools tailored to specific cash handling needs. Gain a broad perspective on the latest approaches as Caleres shares experiences in evaluating and implementing a mail-in cash deposit solution that cut processing costs and increased efficiency, and CVS delves into a hybrid solution that takes a segmented, dynamic approach adapted to individual store requirements.
Judy Beauregard, Director Corporate Cash Management, CVS Health Corporation
Sarah Mantia-Struckhoff, Senior Treasury Analyst, Caleres
Bob Meara, Senior Analyst, Banking Group, Celent
Imagine a World with No Payment Exceptions. It's Here Today
Exceptions processing is the bane of any treasury professional’s existence. With more and more payment options available, exceptions are on the rise, creating a reconciliation nightmare for corporate treasury professionals. While greater payment choice is clearly a boon for business, with varying levels of information accompanying those payments, treasury is left to manually manage exceptions as part of a cumbersome and costly reconciliation process. In this panel discussion, treasury experts examine: new managed receivables, statement printing and presentment solutions that promise to completely eliminate exceptions through receivables matching technology and how these digital solutions match payments back to the original invoice, facilitating straight-through processing. Discover how this can further eliminate paper from the system, drive treasury efficiency, free up staff for more strategically important tasks, and create an environment that delivers clear insights into an organization’s cash position.
Tonya Butler, A/R Manager, Gordon Food Service
Christine Barry, Research Director, Aite Group, LLC
Tom Berdan, Chief Marketing Officer, DadeSystems
Matt Jarboe, Vice President - Channel Product Development, Fifth Third Bank
Overcoming Pitfalls in Cross Border Payments
Transferring money abroad is inherently challenging and riddled with obstacles. Gain solutions for overcoming common pitfalls in cross-border payments using examples from the panel, including: identification of hidden costs of international payments and how to control them, compliance requirements and concerns, advantages of sending transfers in hard currency versus local currency, the use of cryptocurrencies, and selections of international payment providers.
Clayton McDonald, Global Head of Sales - Payments Division, INTL FCStone Inc.
Sassan Parandeh, CTP, Global Treasurer, ChildFund International
Cash Management Best Practices: Real-World Success Stories of Using Robots to Optimize Payment Processing
Cash management is becoming increasingly complex as accounts receivable teams deal with multiple data sources: invoices, bank statements, remittance advice, credit notes and a range of payment methods, including checks, ACH/EFT, wire transfers and credit cards. This challenge is accentuated by remittance details received in unstructured formats across paper, EDI, emails, web portals and scanned images. Such inconsistencies in payment types and remittance formats adds to an inherently manual, costly and error-prone cash application process. This session examines approaches to the challenge of cash application using Robotic Process Automation (RPA) and Artificial Intelligence (AI). Takeaway best practices for achieving straight-through processing, eliminating lockbox key-in fees, print and mail costs; to automate cash management processes.
Shankar Bellam, Manager - Solution Engineering, HighRadius