Payments

Reducing Payment Fees Isn’t Just a Fad

In 2017, U.S. merchants paid $7 billion in credit card processing fees with many overpaying for one of three reasons: they feel helpless in controlling their processing costs due to a lack of internal expertise, they don’t have enough time or resources, or just don’t think it will make enough of a difference to justify their time. In this session panelists recount their experiences in managing credit and debit card payments and how they significantly reduced their merchant processing fees to improve the bottomline.

Speaker(s)

Daniel Byrnes, Director, Financial Operations, Kering Americas, Inc.

Anand Goel, CEO, Optimized Payments Consulting

Laura Woop, Director-Risk, Payments, Credit, Tiffany and Company

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: FIN

A Better Cash Receivables Solution: How Retailers Can Harness Vital Analytics

Managing cash receivables has always presented challenges for retailers as they cobble together relationships with multiple banks and couriers to cover their footprint. Besides lacking the efficiency of a national solution, this decentralized approach fails to provide visibility into critical in-store data around receivables that could provide invaluable analytics insights. Hear the latest trends in cash receivables and best practices for working with a banking partner to improve back-office processes to gain efficiencies in cash operations and reconciliation.

Speaker(s)

Josh Dunaway, CTP, Sr. Treasury Management Product Manager, Fifth Third Bank

Andrew Teachout, CTP, Business Analysis Manager, Starbucks Corporation

Lou Salafia, President, DTS Connex

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

Global Payment Integration: Success Stories in Optimization

As more and more corporates do business around the world, treasury professionals must be keenly aware of the many payment options, innovations and regulatory changes that are impacting their operations. This panel of experts examines how recent regulatory changes, payment options and innovations are impacting business and how practitioners are responding. Walk away with actionable best practices every treasury professional needs to know.

Speaker(s)

Steven Bernstein, US and Global ACH Business Development Manager, J.P. Morgan Chase

Rene Pelegero, CEO, Retail Payments Global Consulting Group LLC

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

Improving the Health of B2C Payments: How Children’s Hospital of Alabama Shifted to Prepaid Cards

Paper check processing continues to plague accounts payable departments across nearly every industry. The costs of returns, check reissues, fraud, and the exorbitant escheatment process for unclaimed checks all add to the drain on resources and increased FTE hours. In this session, a hospital shares best practices on implementing electronic business-to-consumer (B2C) payments for patient refunds. Attendees gain insights into how the card solution reduced the burden of documentation and requirements related to escheatment processes, and how fraud was mitigated, costs were reduced, and productivity was improved.

Speaker(s)

Brian Grech, Head of Prepaid Card, Bank of America Merrill Lynch

Jenny Wakeford, Controller, The Children’s Hospital of Alabama

Dawn Walton, CFO, The Children’s Hospital of Alabama

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

The Gig Economy: Driving New Demands for Corporate Finance & Payroll

Increasingly, freelance workers expect their paychecks to be as instantaneous as their work. Working on demand means payroll on demand, and this introduces new challenges and opportunities for the finance department. Join this panel discussion centered on the need for financial institutions and corporate treasurers to reimagine the way payday processes work, emphasizing the overall need to put control back in the hands of the worker. Learn from experts and hear best practices, so you’ll be ready for the changes that will soon be impacting finance departments.

Speaker(s)

Scott Derksen, Senior Director, Oracle NetSuite

Konstantin Getmanchuk, Vice President, Enterprise Products, DailyPay

Matt Wegner, Head of Global Payments & Risk Partnerships, Uber Technologies Inc.

Mike West, Vice President – Visa Direct Digital Disbursements, Visa Inc.

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: FIN

Moving Money & Data Together: Making Payments Smarter, Not Just Faster

Traditional payment methods without straight-through processing struggle to automatically apply payment information. But new technology solutions promise a path to effectively and accurately move both payments and payment data together in near real time. This discussion focuses on improving the customer experience from the treasury operations perspective. Industry experts representing two of the nation’s largest energy companies share how new developments in payments technological innovation are driving improvements in the customer billing and payment experience.

Speaker(s)

Frank D'Amadeo, Director Treasury Operations, Con Edison

Joe Proto, CEO/Chairman, Transactis

Kimberly Sipes, CTP, Director Treasury, Duke Energy Corporation

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

How Innovations in Payments Ecosystem Impacts Consumer Behavior

The future of payment programs holds power to change consumer behavior, industries, and even drive new business by incentivizing certain actions. For example, gas stations lag in payment methods. More than 143 billion gallons of gasoline are purchased per year in the U.S., 99% by swiping a credit card at the pump or paying with cash. This sessions provides a detailed view of how innovations in the mobile payments ecosystem impact consumer behavior with easy and secure ways to make purchases from the convenience of their phone.

Speaker(s)

Mark Coffey, EVP of Strategic Partnerships, GasBuddy

CTP/CCM Credits: 0.6
FP&A Credits: N/A
CPE Credits: 0.6
CPE Field of Study: MAS

Transforming AP/AR Using Blockchain, Standardized APIs and Validated Data

Nacha has created new infrastructure and tools to improve key AP/AR processes and lower fraud risk. Working with leading-edge technology partners, these integrated services herald a new era for "the corporate experience" in procure-to-pay and order-to-cash. This session demonstrates functions and features for how Afinis’ standardized APIs and validated data can transform cumbersome methods for AP and AR while also improving internal controls and lowering risk.

Speaker(s)

George Throckmorton, Managing Director, Strategic Initiatives and Network Development, Nacha

CTP/CCM Credits: 0.6
FP&A Credits: N/A
CPE Credits: 0.6
CPE Field of Study: IT

Next Generation Technology: Virtual Accounts in Centralized Treasury

Corporate treasurers are always looking for the next generation technology that delivers improved efficiency, better control, and streamlined reconciliation. Today the answer just might be virtual accounts. Traditionally used as a receivables tool, banks in the U.S. are taking this solution to the next level—offering more flexibility in how and where virtual accounts can be used. Learn how Virtual Accounts can simplify processes and add value at every step from payor identification, to account rationalization, to enhanced visibility, to greater security.

Speaker(s)

Zoe Kana, Director - Assistant Treasurer, Valaris Plc

Kevin McKeever, CTP, Regional Head of Payment Advisory, HSBC Bank USA, N.A.

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

“The FBI is on Line 2”: The Good, The Bad, and The Reasonably Attractive Parts of Payments

“I used to consider myself a payments risk expert, right up until I received that subpoena.” Join this insightful session for a first-hand account of how a payments executive landed on the witness stand in a federal trial, the strategic and tactical mistakes made, and the resulting impact. Panelists look at the common practices that make payments organizations more vulnerable to third-party risk, how to identify these practices, and the steps that can be implemented to protect your organization.

Speaker(s)

Terri Sands, Founder, Secura Risk Management

Kevin Sasser, Director of Strategic Initiatives, Argos Risk

CTP/CCM Credits: 1.2
FP&A Credits: 1.2
CPE Credits: 1.2
CPE Field of Study: MAS

Beyond Speed: Emerging Payments Application in the Real World

Businesses are looking for more innovative payment solutions that can help them better adapt to the pace of today’s financial transactions. Hear how two early adopters of RTP® and Zelle® are embracing new payment types. This session provides unique insights from two commercial real estate companies that are leveraging new payment types to address longstanding challenges associated with check payments. Highlighting the enhanced remittance attributes and fraud prevention features of these emerging payment types, explore applications in commercial real estate and other industries.

Speaker(s)

Erasmo Pacheco, CTP, Vice President, Treasury Solutions Group, PNC

Julie Schwierling, CTP, VP of Treasury Services, Phillips Edison & Company

Donald Williams, Controller, Grand Peaks Property Management

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

The Future of Payments (Is Now)

Today’s payments landscape is rapidly changing as new payment types are widely adopted. In this session, practitioners share examples of prioritizing payment settlement by use case, cost and speed to reduce cost and improve efficiency. Discover how the reduction of friction plays a role in payment support, how machine-learning has improved straight-through processing, as well as helping to mitigate potential fraudulent payments from occurring. And hear about successful deployment and lessons learned, as well as how quickly to throttle the payment volume from implementation to full roll-out.

Speaker(s)

Steven Bernstein, US and Global ACH Business Development Manager, J.P. Morgan Chase

Jeffrey Clennon, Director- Cash Management, Discover Financial Services

David Hudson, VP, Global Payments, ADP, Inc.

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

Realizing the Benefits of Faster Payments for the Corporate Treasurer

By some estimates, nearly 50% of payments today are still made with checks. According to a TD Bank survey, 42% of U.S. corporate and treasury executives rank real-time payments as having the greatest potential to transform their departments. But what will faster payments mean for corporate treasurers, and how should they plan for them? Join this discussion centered on exploring these questions, and the risks and other factors corporate treasurers need to account for as payments begin marching to a new, faster beat.

Speaker(s)

Kim Ford, Executive Director, U.S. Faster Payments Council

Andrea Gilman, Senior Vice President, Product Management, Mastercard

Steve Ledford, Senior Vice President, The Clearing House

Reed Luhtanen, Senior Director Global Treasury, Walmart Inc.

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

A Corporate, a Bank and a Mega-Computer Walk into a Bar: How AI Can (and Will) Drive Productivity in Payments

The payments industry is on the cusp of a technological transformation but is the industry ready. To survive this dynamic environment, treasury and finance practitioners need to use every tool available to make their payments practices simple, smart and secure. That means going beyond payment automation to understand how AI can simplify and secure the processes of making payments and managing cash. This panel discussion covers all aspects of this issue, including how AI can transform day-to-day financial management, the risks it does (or does not) pose, and how far it can all go.

Speaker(s)

Jessica Cheney, VP of Strategic Solutions, Bottomline Technologies

Shannon Rosbrook, Senior Vice President, Citizens Commercial Banking

Evan Karatzas, Founder & CEO, Proximity Lab

CTP/CCM Credits: 1.2
FP&A Credits: 1.2
CPE Credits: 1.2
CPE Field of Study: IT

SWIFT on Payments: The Future is Now

Customers expect the same fast and frictionless payment experience that they receive in their everyday lives, creating a catalyst for the global transformation of banking and financial services. What innovations should be prioritized in order to ensure cross-border transactions become faster and simpler, while remaining secure? How are banks responding to customer demands for speed, certainty and traceability, coupled with transparency of fees and rich remittance information? Hear first-hand how financial institutions and corporates are already transforming their cross-border payments experience with SWIFT gpi.

Speaker(s)

Pankaj Gudimella, Director, Microsoft Corporation

Rene Schuurman, Global Product Manager Connectivity, Citi

David Scola, Head of North America, SWIFT

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: IT

Avoid Mistakes: Make Fewer Assumptions About Blockchain

No matter your role within treasury and finance, blockchain technology can impact you and your business. Most have heard the hype about the distributed, decentralized ledger, but what if what you’ve read is potentially misleading? Join us for a discussion on the questions raised by both the technology of blockchain and how we talk about it to gain insights into what’s happening now and what to think about for the future.

Speaker(s)

Michael Concannon, Vice President, American Express

Jim Cunha, Senior Vice President, Treasury and Financial Services Group, Boston Federal Reserve

Angela Lawson, Senior Payment Consultant, Minneapolis Federal Reserve

Jesse McWaters, Financial Innovation Lead, World Economic Forum

CTP/CCM Credits: 1.5
FP&A Credits: 1.5
CPE Credits: 1.5
CPE Field of Study: IT

ISO 20022: Taking it to the Next Level – U.S. and Global

Over the last year, ISO 20022 has continued to gain traction worldwide. Corporate treasury front- and back-end systems are integrating with payments systems via ISO 20022, putting pressure on corporations to assess the value it can bring to their organizations. To ensure success, learn how to integrate ISO 20022 into your payments systems with the right business partners, understanding the nuances between payments systems and information flows, as well as takeaway strategies for conquering the challenges.

Speaker(s)

Fred Cousin, Consultant, Nordson Corp.

George Hoffman, CertICM, CTP, Senior Vice President--International, PNC Bank

Sharon Jablon, Director, Product Specialist, The Clearing House

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

Exploring the New Reality: How Real-Time Payments is Transforming the Industry, and Why We Need to Care

Since the RTP® network launched two years ago, reception to the new system has been mixed. Early adopters are paving the way with new tactics to customize and enhance individual service offerings and optimize treasury operations, while others have taken a more cautionary, wait-and-see approach. Explore the pros and cons of these two strategies, receive an update on RTP network usage as it stands today, and investigate the details around how one corporate practitioner has taken steps to leverage the network in this informative session.

Speaker(s)

Carl Slabicki, CTP, AAP, Director and Product Line Manager, BNY Mellon

Thomas Spataro, CTP, U.S. Treasurer, Computershare

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

Dealing with Cash: The Currency Logistics Conundrum

While cash is steadily declining as a payment option, it still represents a real logistics challenge for treasury organizations. In this panel discussion, two large companies discuss their approach and strategies in evaluating available currency logistics options, and how they selected the one that works best for them. Hear an overview of the latest trends across the industry and examine when traditional cash vault solutions make the most sense, as well as when a non-armored carrier currency processing solution tailored to deposit and POS/reconciliation processes can deliver optimal savings.

Speaker(s)

Andrea Butsch, Corporate Treasury Manager, Big Lots Stores Inc.

Margaux Newell, CTP, SVP, Treasury Management Team Lead, Fifth Third Bank

Kate Odenwald, Assistant Treasurer, H&R Block

Jason Stambaugh, Director of Partner Experience, DTS Connex

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

Leveraging APIs to Transform Your Business Model

The use and momentum of APIs is often discussed, yet most companies are cautious and slow to adopt. A leading financial services organization took on the challenge of leveraging APIs in their Hong Kong operations to overcome competition from rising fintech disruptors. The case study outlines how the company embarked on this digital journey and implemented a solution using API connectivity and the proxy verification of Hong Kong’s Faster Payment System (FPS) to shorten the processing time for hospitalization and accident claims to as early as 24 hours from claim submission.

Speaker(s)

Michael Yeung, Director, Treasury Operations and Internal Control, Sun Life Hong Kong

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: IT

Do Faster Payments Equal Faster Fraud? – Driving Adoption While Mitigating Risk

As the momentum behind faster payments is growing, fraudsters are deploying new, sophisticated tactics that rely on synthetic identities and stolen consumer information to evade fraud prevention systems. This session focuses on fraud trends within the payment ecosystem and the tools available to expedite payments without inadvertently accelerating fraud. Gain insight into the current threat environment with examples of fraud schemes, and the best practices and tools available to protect your organization.

Speaker(s)

Scott Bellomo, Senior Vice President, PNC Bank

Tracie McCormick, CTP, Assistant Treasurer, Koppers, Inc.

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1,5
CPE Field of Study: MAS

ACH's Road to the Future: What is Changing in the ACH that will Drive Your Payments Strategy?

The ACH Networks is continually driving efforts to innovate and enhance the payments experience for both corporates and their customers. NACHA leadership and practitioners explore how current enhancements to the ACH Network provide more robust Same Day ACH services, offer improved solutions to easily route and post transactions, and utilizes payments information to support automation and increase efficiency.

Speaker(s)

Joe Hussey, Managing Director, J.P. Morgan, J.P. Morgan

Jane Larimer, President & CEO, Nacha

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

Optimizing the Client Experience Through Payment Automation

The value that the latest trends in B2C payments are creating for businesses is exceptional. Join us for a discussion of one company’s innovative approach to enhancing their traditional consumer payment methods. Attendees learn how the company collaborated with their solution providers and internal partners to create an empowering and easy client experience while optimizing their payment processes through automation.

Speaker(s)

Irfan Ahmad, SVP, Product Development & Strategy, The Clearing House

Eric Foust, CTP, Director of Market Solutions, Early Warning Services LLC

Hope Hacker, CTP, AVP, Assistant Treasurer, Nationwide Insurance

Mary Hanselmann, Working Capital Consultant, U.S. Bank

CTP/CCM Credits: 1.5
FP&A Credits: N/A
CPE Credits: 1.5
CPE Field of Study: MAS

The Prescription for Card Program Success

Implementing a global card program is never without its difficulties - try doing it in just eight months across 38 countries. Join two global companies to learn how they reduced costs, improved control over spending, mitigated risk, increased convenience for employees, improved customer experience and drove productivity by leveraging T&E, P-Card, Virtual Card Accounts and Central Travel Accounts.

Speaker(s)

Sara Friedlander, Global Director, Enabling Services Global Procurement, Bristol-Myers Squibb

Seth Goodman, Director, Product Management Head, Citi

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS

Proactive Strategies to Combat Payment Fraud

The use of new technology brings many advantages, but it can also challenge treasury teams to combat payment fraud as new payment channels emerge. As payment networks, systems and platforms evolve, criminals often move faster than the control environment. This in-depth discussion of business email compromise (BEC), incorporates real examples to highlight emerging threats, strategies to combat payment fraud, both prevention and recovery, and outlines how to create comprehensive payment fraud risk mitigation strategies to significantly reduce the financial risk to your organization.

Speaker(s)

Shawna Kolkmeier, SVP, Healthcare Treasury Management Consultant, Wells Fargo

Susan McCarthy, CTP, Manager, Cash & Investments, Horizon Blue Cross Blue Shield of New Jersey

Daniel Perez, CTP, Director, Treasury, Horizon Blue Cross Blue Shield of New Jersey

Ben Zviti, Senior Vice President, Marsh

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1,2
CPE Field of Study: MAS

Integrated Payables (IP) and Strategic Supplier Enablement

In today’s evolving payables environment, there is a growing need to remove the effort and cost of paper and, wherever possible, steer payments to electronic accounts payable (EAP) settlement types (virtual card/ACH/ACH+). A best practice in a strong IP program includes a consolidated supplier enablement strategy that allows for multiple settlement types, but steers transactions towards EAP, particularly where there is a revenue share. Learn about the different EAPs available and best practices for creating a strong IP program for your company in this informative session.

Speaker(s)

Ray Champ, Head of Commercial Card Product, Citizens Commercial Banking

Cindy O'Neill, President, Priority Commercial Payments

Richard Walker, Controller, Finance Operations, New Balance

CTP/CCM Credits: 1.2
FP&A Credits: N/A
CPE Credits: 1.2
CPE Field of Study: MAS