Reducing Payment Fees Isn’t Just a Fad
In 2017, U.S. merchants paid $80 billion in credit card processing fees with many overpaying for one of three reasons: they feel helpless in controlling their processing costs due to a lack of internal expertise, they don’t have enough time or resources, or just don’t think it will make enough of a difference to justify their time. In this session panelists recount their experiences in managing credit and debit card payments and how they significantly reduced their merchant processing fees to improve their bottom line.
Daniel Byrnes, Director, Financial Operations, Kering Americas, Inc.
Anand Goel, CEO, Optimized Payments Consulting
Laura Woop, Senior Director – Risk, Payments, Credit, AP, Tiffany and Company
A Better Cash Receivables Solution: How Retailers Can Harness Vital Analytics
Managing cash receivables has always presented challenges for retailers as they cobble together relationships with multiple banks and couriers to cover their footprint. Besides lacking the efficiency of a national solution, this decentralized approach fails to provide visibility into critical in-store data around receivables that could provide invaluable analytics insights. Hear the latest trends in cash receivables and best practices for working with a banking partner to improve back-office processes to gain efficiencies in cash operations and reconciliation.
Josh Dunaway, CTP, Treasury Management Officer, Fifth Third Bank
Andrew Teachout, CTP, Business Analysis Manager, Starbucks Corporation
Lou Salafia, President, DTS Connex
Global Payment Integration: Success Stories in Optimization
As more and more corporates do business around the world, treasury professionals must be keenly aware of the many payment options, innovations and regulatory changes that are impacting their operations. This panel of experts examines how recent regulatory changes, payment options and innovations are impacting business and how practitioners are responding. Walk away with actionable best practices every treasury professional needs to know.
Steven Bernstein, US and Global ACH Business Development Manager, J.P. Morgan Chase
Rene Pelegero, CEO, Retail Payments Global Consulting Group LLC
Colleen Anderson Ramsay, CTP, Senior Treasury Manager, Amazon
Improving the Health of B2C Payments: How Children’s Hospital of Alabama Shifted to Prepaid Cards
Paper check processing continues to plague accounts payable departments across nearly every industry. The costs of returns, check reissues, fraud, and the exorbitant escheatment process for unclaimed checks all add to the drain on resources and increased FTE hours. In this session, a hospital shares best practices on implementing electronic business-to-consumer (B2C) payments for patient refunds. Attendees gain insights into how the card solution reduced the burden of documentation and requirements related to escheatment processes, and how fraud was mitigated, costs were reduced, and productivity was improved.
Brian Grech, Head of Prepaid Card, Bank of America Merrill Lynch
Jenny Wakeford, Controller, The Children’s Hospital of Alabama
Dawn Walton, CFO, The Children’s Hospital of Alabama
The Gig Economy: Driving New Demands for Corporate Finance & Payroll
Increasingly, freelance workers expect their paychecks to be as instantaneous as their work. Working on demand means payroll on demand, and this introduces new challenges and opportunities for the finance department. Join this panel discussion centered on the need for financial institutions and corporate treasurers to reimagine the way payday processes work, emphasizing the overall need to put control back in the hands of the worker. Learn from experts and hear best practices, so you’ll be ready for the changes that will soon be impacting finance departments.
Scott Derksen, Senior Director, Oracle NetSuite
Konstantin Getmanchuk, Vice President, Enterprise Products, DailyPay
Matt Wegner, , Global Head of Payments Partnerships, Uber Technologies Inc.
Mike West, Vice President – Visa Direct Digital Disbursements, Visa Inc.
Moving Money & Data Together: Making Payments Smarter, Not Just Faster
Traditional payment methods without straight-through processing struggle to automatically apply payment information. But new technology solutions promise a path to effectively and accurately move both payments and payment data together in near real time. This discussion focuses on improving the customer experience from the treasury operations perspective. Industry experts representing two of the nation’s largest energy companies share how new developments in payments technological innovation are driving improvements in the customer billing and payment experience.
Frank D'Amadeo, Director Treasury Operations, Con Edison
Kimberly Sipes, CTP, Director Treasury, Duke Energy Corporation
Manal Toukan, Senior Vice President, Bill Payments, Mastercard
Joe Proto, CEO/Chairman, Transactis
How Innovations in Payments Ecosystem Impact Consumer Behavior
The future of payment programs holds power to change consumer behavior, industries, and even drive new business by incentivizing certain actions. For example, gas stations lag in payment methods. More than 143 billion gallons of gasoline are purchased per year in the U.S., 99% by swiping a credit card at the pump or paying with cash. This sessions provides a detailed view of how innovations in the mobile payments ecosystem impact consumer behavior with easy and secure ways to make purchases from the convenience of their phone.
Mark Coffey, EVP of Strategic Partnerships, GasBuddy
Transforming AP/AR Using Blockchain, Standardized APIs and Validated Data
Nacha has created new infrastructure and tools to improve key AP/AR processes and lower fraud risk. Working with leading-edge technology partners, these integrated services herald a new era for "the corporate experience" in procure-to-pay and order-to-cash. This session demonstrates functions and features for how Afinis’ standardized APIs and validated data can transform cumbersome methods for AP and AR while also improving internal controls and lowering risk.
George Throckmorton, Managing Director, Strategic Initiatives and Network Development, Nacha
Next Generation Technology: Virtual Accounts in Centralized Treasury
Corporate treasurers are always looking for the next generation technology that delivers improved efficiency, better control, and streamlined reconciliation. Today the answer just might be virtual accounts. Traditionally used as a receivables tool, banks in the U.S. are taking this solution to the next level—offering more flexibility in how and where virtual accounts can be used. Learn how Virtual Accounts can simplify processes and add value at every step from payor identification, to account rationalization, to enhanced visibility, to greater security.
Kevin McKeever, CTP, Regional Head of Payment Advisory, HSBC Bank USA, N.A.
John Voorhis, CTP, Assistant Treasurer, Omnicom Group Inc.
Zoe Kana, Director - Assistant Treasurer, Valaris Plc
“The FBI is on Line 2”: The Good, The Bad, and The Reasonably Attractive Parts of Payments
“I used to consider myself a payments risk expert, right up until I received that subpoena.” Join this insightful session for a first-hand account of how a payments executive landed on the witness stand in a federal trial, the strategic and tactical mistakes made, and the resulting impact. Panelists look at the common practices that make payments organizations more vulnerable to third-party risk, how to identify these practices, and the steps that can be implemented to protect your organization.
Terri Sands, Founder, Secura Risk Management
Kevin Sasser, Director of Strategic Initiatives, Argos Risk
Beyond Speed: Emerging Payments Application in the Real World
Businesses are looking for more innovative payment solutions that can help them better adapt to the pace of today’s financial transactions. Hear how two early adopters of RTP® and Zelle® are embracing new payment types. This session provides unique insights from two commercial real estate companies that are leveraging new payment types to address longstanding challenges associated with check payments. Highlighting the enhanced remittance attributes and fraud prevention features of these emerging payment types, explore applications in commercial real estate and other industries.
Donald Williams, Controller, Grand Peaks Property Management
Erasmo Pacheco, CTP, Vice President, Treasury Solutions Group, PNC
Julie Schwierling, CTP, Vice President of Treasury Services, Phillips Edison & Company
The Future of Payments (Is Now)
Today’s payments landscape is rapidly changing as new payment types are widely adopted. In this session, practitioners share examples of prioritizing payment settlement by use case, cost and speed to reduce cost and improve efficiency. Discover how the reduction of friction plays a role in payment support, how machine-learning has improved straight-through processing, as well as helping to mitigate potential fraudulent payments from occurring. And hear about successful deployment and lessons learned, as well as how quickly to throttle the payment volume from implementation to full roll-out.
Steven Bernstein, US and Global ACH Business Development Manager, J.P. Morgan Chase
Jeffrey Clennon, Director- Cash Management, Discover Financial Services
David Hudson, VP, Global Payments, ADP, Inc.
Realizing the Benefits of Faster Payments for the Corporate Treasurer
By some estimates, nearly 50% of payments today are still made with checks. According to a TD Bank survey, 42% of U.S. corporate and treasury executives rank real-time payments as having the greatest potential to transform their departments. But what will faster payments mean for corporate treasurers, and how should they plan for them? Join this discussion centered on exploring these questions, and the risks and other factors corporate treasurers need to account for as payments begin marching to a new, faster beat.
Kim Ford, Executive Director, U.S. Faster Payments Council
Andrea Gilman, Senior Vice President, Product Management, Mastercard
Steve Ledford, Senior Vice President, The Clearing House
Reed Luhtanen, Senior Director Global Treasury, Walmart Inc.
Progress on the Path of Payments Improvement: Update from the Federal Reserve
During this session, attendees learn about the efforts of industry work groups focused on real-time payments, the Federal Reserve’s FedNow initiative in pursuit of real-time payments, and the collaborative work to identify and mitigate payment security risks. Hear from the Federal Reserve on how you should prepare for the future of the U.S. payment system.
Connie Theien, Senior Vice President, Industry Relations Program and Faster Payments Strategy Leader, Federal Reserve Bank of Chicago
A Corporate, a Bank and a Mega-Computer Walk into a Bar: How AI Can (and Will) Drive Productivity in Payments
The payments industry is on the cusp of a technological transformation but is the industry ready. To survive this dynamic environment, treasury and finance practitioners need to use every tool available to make their payments practices simple, smart and secure. That means going beyond payment automation to understand how AI can simplify and secure the processes of making payments and managing cash. This panel discussion covers all aspects of this issue, including how AI can transform day-to-day financial management, the risks it does (or does not) pose, and how far it can all go.
Jessica Cheney, CTP, VP of Strategic Solutions, Bottomline Technologies
Shannon Rosbrook, Senior Vice President, Citizens Commercial Banking
Evan Karatzas, Founder & CEO, Proximity Lab
SWIFT on Innovation: The Future of Payments
Innovation in cross-border payments continues to be on the rise – driven in part by new market entrants, evolving technologies, and regulatory and compliance pressures. Customers expect the same fast and frictionless payment experience that they receive in their everyday lives, creating a catalyst for the global transformation of banking and financial services. But what innovations should be prioritized in order to ensure cross-border payments become faster and simpler, whilst remaining secure and compliant? How are banks responding to customer demands for speed, certainty and traceability; coupled with transparency of fees and rich remittance information? Hear first-hand how financial institutions and corporates are already transforming their cross border payments experience with SWIFT gpi.
Rene Schuurman, Global Product Manager - Channel Services, Citi
David Scola, Acting Chief Executive of AM-UK Region, SWIFT
Lisa Wagner, CCM, Group Manager Treasury, Microsoft Corporation
Betsy Clark, Director, Treasury, Alliance Data Systems
Avoid Mistakes: Make Fewer Assumptions About Blockchain
No matter your role within treasury and finance, blockchain technology can impact you and your business. Most have heard the hype about the distributed, decentralized ledger, but what if what you’ve read is potentially misleading? Join us for a discussion on the questions raised by both the technology of blockchain and how we talk about it to gain insights into what’s happening now and what to think about for the future.
Michael Concannon, Vice President, American Express
Samantha Pelosi, JD, Senior Vice President, Payments and Innovation, BAFT
Jim Cunha, Senior Vice President, Treasury and Financial Services Group, Boston Federal Reserve
Angela Lawson, Senior Payment Consultant, Minneapolis Federal Reserve
ISO 20022: Taking it to the Next Level – U.S. and Global
Over the last year, ISO 20022 has gained momentum in the US and overseas driven by innovative companies with an underlying demand for improvement, modernization and standardization in treasury, banking and payment systems and platforms. Find out how Nordson has taken it to the next level across the Globe by continuing to integrate functionality using ISO 20022 standards. The session generates ideas and provide a roadmap on how to integrate ISO 20022 with the right business partners, understanding the nuances between payments systems and information flows, as well as takeaway strategies for conquering the challenges.
Fred Cousin, Consultant, Nordson Corp.
George Hoffman, CertICM, CTP, Senior Vice President--International, PNC Bank
Sharon Jablon, Director, Product Specialist, The Clearing House
Exploring the New Reality: How Real-Time Payments is Transforming the Industry, and Why We Need to Care
Since the RTP® network launched two years ago, reception to the new system has been mixed. Early adopters are paving the way with new tactics to customize and enhance individual service offerings and optimize treasury operations, while others have taken a more cautionary, wait-and-see approach. Explore the pros and cons of these two strategies, receive an update on RTP network usage as it stands today, and investigate the details around how one corporate practitioner has taken steps to leverage the network in this informative session.
Carl Slabicki, CTP, AAP, Head of Strategic Payment Solutions, BNY Mellon
Thomas Spataro, CTP, U.S. Treasurer, Computershare
Dealing with Cash: The Currency Logistics Conundrum
While cash is steadily declining as a payment option, it still represents a real logistics challenge for treasury organizations. In this panel discussion, two large companies discuss their approach and strategies in evaluating available currency logistics options, and how they selected the one that works best for them. Hear an overview of the latest trends across the industry and examine when traditional cash vault solutions make the most sense, as well as when a non-armored carrier currency processing solution tailored to deposit and POS/reconciliation processes can deliver optimal savings.
Andrea Butsch, Corporate Treasury Manager, Big Lots Stores Inc.
Margaux Newell, CTP, SVP, Treasury Management Team Lead, Fifth Third Bank
Kate Odenwald, Assistant Treasurer, H&R Block
Jason Stambaugh, Director of Partner Experience, DTS Connex
Leveraging APIs to Transform Your Business Model
The use and momentum of APIs is often discussed, yet most companies are cautious and slow to adopt. A leading financial services organization took on the challenge of leveraging APIs in their Hong Kong operations to overcome competition from rising fintech disruptors. The case study outlines how the company embarked on this digital journey and implemented a solution using API connectivity and the proxy verification of Hong Kong’s Faster Payment System (FPS) to shorten the processing time for hospitalization and accident claims to as early as 24 hours from claim submission.
Mark Troutman, Group Head of Sales Global Transaction Services, DBS Bank
Michael Yeung, Director, Treasury Operations and Internal Control, Sun Life Hong Kong
Do Faster Payments Equal Faster Fraud? Driving Adoption While Mitigating Risk
As the momentum behind faster payments is growing, fraudsters are deploying new, sophisticated tactics that rely on synthetic identities and stolen consumer information to evade fraud prevention systems. This session focuses on fraud trends within the payment ecosystem and the tools available to expedite payments without inadvertently accelerating fraud. Gain insight into the current threat environment with examples of fraud schemes, and the best practices and tools available to protect your organization.
Tracie McCormick, CTP, Assistant Treasurer, Koppers, Inc.
Scott Bellomo, Senior Vice President, PNC Bank
Payments Hub Challenge
Organizations in the payments industry are developing faster and real-time payments solutions to pay and receive funds faster, but potential implementation challenges may exist. In 15 minutes, select providers present their solution to help guide a fictitious insurance company in their transition of some of their legacy payments to faster and real-time payments systems that promise to cut costs and time to send payments, provide a positive customer experience, and improve cash forecasting. Attendees gain insights into the process and benefits of implementing a new payments system while selecting their favorite solution to the challenge.
Ryan Lee, Chief Product Officer, Modo Payments
Cindy O'Neill, President, Priority Commercial Payments
PJ Gupta, CEO, Checkbook.io
Allison Klarman Bast, Vice President, Priority Commercial Payments
Jennifer Stanley, Vice President/Sr. Product Manager, MUFG Union Bank
ACH's Road to the Future: What is Changing in the ACH That Will Drive Your Payments Strategy?
The ACH Networks is continually driving efforts to innovate and enhance the payments experience for both corporates and their customers. NACHA leadership and practitioners explore how current enhancements to the ACH Network provide more robust Same Day ACH services, offer improved solutions to easily route and post transactions, and utilizes payments information to support automation and increase efficiency.
Joe Hussey, Managing Director, J.P. Morgan, J.P. Morgan
Jane Larimer, President & CEO, Nacha
Optimizing the Client Experience Through Payment Automation
The value that the latest trends in B2C payments are creating for businesses is exceptional. Join us for a discussion of one company’s innovative approach to enhancing their traditional consumer payment methods. Attendees learn how the company collaborated with their solution providers and internal partners to create an empowering and easy client experience while optimizing their payment processes through automation.
Stacie Banks, Vice President, Finance, Atlas Van Lines
Eric Foust, CTP, Sr. Director, Zelle Wholesale Product Management, Early Warning Services LLC
Irfan Ahmad, SVP, Product Development & Strategy, The Clearing House
Nina Hanselmann, Working Capital Consultant, U.S. Bank
The Prescription for Card Program Success
Implementing a global card program is never without its difficulties - try doing it in just eight months across 38 countries. Join two global companies to learn how they reduced costs, improved control over spending, mitigated risk, increased convenience for employees, improved customer experience and drove productivity by leveraging T&E, P-Card, Virtual Card Accounts and Central Travel Accounts.
Sara Friedlander, Global Director, Enabling Services Global Procurement, Bristol-Myers Squibb
Marzena Maloszycka, SVP, Travel Product Manager, Citi Treasury and Trade Solutions
Proactive Strategies to Combat Payment Fraud
The use of new technology brings many advantages, but it can also challenge treasury teams to combat payment fraud as new payment channels emerge. As payment networks, systems and platforms evolve, criminals often move faster than the control environment. This in-depth discussion of business email compromise (BEC), incorporates real examples to highlight emerging threats, strategies to combat payment fraud, both prevention and recovery, and outlines how to create comprehensive payment fraud risk mitigation strategies to significantly reduce the financial risk to your organization.
Shawna Kolkmeier, SVP, Healthcare Treasury Management Consultant, Wells Fargo
Susan McCarthy, CTP, Manager, Cash & Investments, Horizon Blue Cross Blue Shield of New Jersey
Daniel Perez, CTP, Director, Treasury, Horizon Blue Cross Blue Shield of New Jersey
Ben Zviti, Senior Vice President, Marsh
Industry Transformation Via the Digital Revolution: Parallels with European Open Banking (PSD2)
As the digital revolution heralds implications for all market participants, practitioners need to identify new, emerging opportunities to transform their particular business and weigh the implications of maintaining the status quo. Responding to this transformation requires an understanding of factors that extend beyond technology enablement to include revamped management philosophies, organizational structures and re-imagined workflows. Using examples from various industries as a guidepost for the journey, experts in this session consider the transformation of corporate cash management through the adoption of open banking and digital payments.
Theodore Pantaleev, CTP, Treasury Manager, AIG
Laura McGortey, Director, Strategic Partnership Solutions, BNY Mellon
Wayne Bognar, Treasury Manager, Evoqua Water Technologies LLC
Jeremy Ordone, CTP, Director - Banking and Cash Managment, Marriott International
Lisa Akahoshi, Payments Strategy Lead, Verizon
Integrated Payables (IP) and Strategic Supplier Enablement
In today’s evolving payables environment, there is a growing need to remove the effort and cost of paper and, wherever possible, steer payments to electronic accounts payable (EAP) settlement types (virtual card/ACH/ACH+). A best practice in a strong IP program includes a consolidated supplier enablement strategy that allows for multiple settlement types, but steers transactions towards EAP, particularly where there is a revenue share. Learn about the different EAPs available and best practices for creating a strong IP program for your company in this informative session.
Ray Champ, Head of Commercial Card Product, Citizens Commercial Banking
Cindy O'Neill, President, Priority Commercial Payments
Richard Walker, Controller, Finance Operations, New Balance