FAQs

HOW DO I ASSIGN MY COMPLIMENTARY REGISTRATIONS THAT COME WITH THE BOOTH?

Registration assignments can now be made through the Exhibitor Portal. Review the instructions to get started. The Exhibitor Portal is used to assign the complimentary registration passes that come with the booth, track, and purchase additional registrations (NON-REFUNDABLE). Only the designated primary booth/exhibitor contact has access to the online exhibitor portal. Please contact AFP at [email protected] if you need to change your primary booth/exhibitor contact. Include full business contact information and copy the current primary booth contact on that request.

WHEN IS THE DEADLINE TO ASSIGN THE REGISTRATION PASSES THROUGH THE ONLINE EXHIBITOR PORTAL?

They need to be assigned no later than October 8 to be considered pre-registered and to be included in the attendee list.

WHAT IF I NEED MORE REGISTRATIONS THAN MY COMPLIMENTARY ALLOTMENT ALLOWS?

If you need additional registrations, you will be able to purchase Exhibitor Conference Registrations and Exhibitor Floor Passes through the online exhibitor portal. Review the instructions on how to purchase additional passes. These purchases are non-refundable. Purchase additional registrations by October 8 to receive a substantial discount.

If you have any questions regarding the number of complimentary registrations you receive or need further clarification on the types of registrations offered, contact [email protected].

WE WANT TO BE INCLUDED IN THE MOBILE APP. WHERE DO WE ENTER OUR INFORMATION?

All exhibitors will be able to enter their company description, logo, and service categories via the online exhibitor portal. Review the instructions on the next steps to be included in the mobile app. All logos and company descriptions must be uploaded by Thursday, July 29, 2021.  This is the only way to be included in the official AFP 2021 Mobile App. 

CAN MY ORGANIZATION HOST AN EVENT AT AFP 2021?

Yes! However, Exhibitors and Sponsors may not host events during official conference hours, apart from the designated spaces (i.e. demonstration rooms) assigned by AFP. Official conference hours are listed below.

Exhibitors violating this policy will jeopardize their future participation in AFP Conferences. Companies who do not either exhibit or sponsor are not allowed to host any events or reserve/rent space in any conference facility during the conference.

Official Conference Hours:
Sunday, November 7 - 9:00 a.m. – 9:30 p.m. ET
Monday, November 8 - 8:00 a.m. – 6:00 p.m. ET (Events may start at 6:15 p.m. ET)
Tuesday, November 9 - 8:30 a.m. – 5:30 p.m. ET (Events may start at 5:45 p.m. ET)
Wednesday, November 10 - 8:30 a.m. – 11:00 a.m. ET

WHEN CAN WE INSTALL OUR BOOTH?

Installation Hours:
Friday, November 5 - 8:00 a.m. – 5:00 p.m. ET
Saturday, November 6 - 8:00 a.m. – 5:00 p.m. ET
Sunday, November 7 - 8:00 a.m. – 2:00 p.m. ET

All booths must be installed no later than 2:00 p.m. on SUNDAY. AFP and Freeman need time to prepare the exhibit hall for the grand opening. Be sure that your staff arrive in town early enough to meet this deadline. We encourage exhibitors to check in with AFP by 10:00 a.m. on Sunday to ensure the installation deadline is met.

WHEN DO WE DISMANTLE OUR BOOTH?

Dismantling Hours:
Tuesday, November 9 - 5:30 p.m. – 11:59 p.m. ET
Wednesday, November 10 - 8:00 a.m. – 5:00 p.m. ET

All exhibitor booths must be cleared no later than 5:00 PM on Wednesday, November 10.

All carriers (trucking companies) must check-in no later than 2:00 PM on Wednesday, November 10 for freight pickup.

HOW DO I MAKE HOUSING ARRANGEMENTS?

All sleeping room and suite assignments for exhibitors and sponsors should be made through Convention Management Resources (CMR), AFP’s official housing bureau. Online housing reservations can be made at: https://hsg.cmrus.com/AFP2021/GP/EXHB/Housing/Reservation

WHERE CAN I FIND A LIST OF EXHIBITOR DEADLINES?

The Calendar of Deadlines can be found on pages 8-10 of the Exhibitor Services Kit which can be found HERE.

WHO IS THE GENERAL SERVICE CONTRACTOR FOR AFP 2021?

AFP has selected Freeman as our Official General Service Contractor for the show. Freeman Online Ordering is available and can be found here.

Freeman
6751 Washington Blvd.
Elkridge, MD
Phone: (888) 508-5054 • Fax: (469) 621-5608
Email: [email protected]
Website: WWW.FREEMANCO.COM

Freeman Online Ordering will be available mid-summer.

IS MY ORGANIZATION REQUIRED TO USE FREEMAN’S SERVICES?

No, you are not obligated to utilize Freeman for your exhibit needs. We highly recommend Freeman because they know our show, as well as the building, and can address all your needs in a timely and knowledgeable way. You can choose other companies, but are still bound by union labor laws and Walter E. Washington Convention Center building requirements. If you choose to use a different Exhibitor Appointed Contractor (EAC), you must submit an online Non-Registrant Conference Pass Form and a Certificate of insurance by October 25, 2021. This form can be accessed here.

The COI should include the following within the “Description of Operations” section: conference name, exhibitor name/booth number, dates that your EAC will need access to the booth, and the Association for Financial Professionals, Freeman, and Walter E. Washington Convention Center listed as “Additional Insured”. See example.

COI Example:
AFP 2021 (November 7-10, 2021)
Booth #:
Exhibitor Name:
Additional Insured: Association for Financial Professionals, Freeman, Walter E. Washington Convention Center

CAN I HAVE FOOD AND BEVERAGE IN MY BOOTH?

Yes. Aramark is the exclusive catering service within the convention center. Any food or beverage dispensed or given away at booths or functions must be purchased from Aramark catering; this includes bottled water, popcorn, cookies, etc. Any requests to bring in food and beverage will be at Aramark’s discretion and will be considered on a case-by-case basis. Appropriate corkage fees will apply. Please contact Aramark directly regarding any third-party vendors.

Aramark
Contact: Lauren Noweck
Phone: 410.935.7992
Email: [email protected]

WHERE SHOULD I SHIP MY MATERIALS?

Due to the limited move-in time, we recommend shipping in advance to the Freeman Warehouse. Please reference the Exhibitor Kit, found HERE, for ship dates, material handling order forms, and shipping labels.

WE PURCHASED A TURNKEY BOOTH, HOW DO I SUBMIT OUR GRAPHICS?

If you purchased a turnkey booth, your booth graphics will need to be submitted to Freeman. You can reach custom booth support by calling (800) 995-3579 or emailing [email protected]. More Freeman information can be found in the exhibitor kit HERE.

I AM INTERESTED IN SPONSORSHIP OPPORTUNITIES, WHO SHOULD I CONTACT?

Gain maximum brand exposure at AFP 2021 by directly reaching your target audience while generating interest and traffic towards your exhibit hall booth. Browse through various sponsorship, advertising, and attendee experience opportunities to create a custom package that matches your organization’s unique marketing goals.

Review in-person and virtual opportunities, virtual opportunities only, or in-person opportunities only. For any questions, contact Kevin Boyle at [email protected] or 301.961.8861.

WHO IS THE DMC PARTNER FOR AFP 2021?

AFP has selected Hosts Global as our official DMC for the show. Check out our monthly newsletter for updates and ideas from Hosts. In their own words:

Hosts DC Is Proud To Be The Official DMC Partner For AFP 2021
Agenda, meet imagination. We’re your strategic partners and local experts for whatever you’re planning - we’ll help you dream it, design it and do it! Whether you are offsite at a dazzling DC venue or creating a unique virtual experience, we'll bring the best of DC right to you. AFP 2021, get ready to see the best from all things inspired by the city; its art, culture, local loves, and tried and true favorites. Fueled with innovative thinking and expert operational prowess, Hosts DC constructs events as epic as the monumental elegance and splendor of the District, while ensuring the safety and wellbeing of your attendees #MeetWithConfidence.

For more information on Hosts DC and our #MeetWithConfidence conversations, please visit us at Hosts Washington D.C.

To begin crafting your AFP 2021 experience, please contact:
Karen Christensen, CMP
Vice President, Global Sales
Hosts Global
Direct 504.266.0292 | Cell 504.251.7768
Email [email protected]

WHAT ADDITIONAL HEALTH AND SAFETY STEPS WILL AFP BE TAKING THIS YEAR?

The safety of our attendees remains our highest priority. AFP is working closing with its event partners and the Walter E. Washington Convention Center to ensure a safe environment for all our attendees. Review the Back to Business Guide from the Convention Center which outlines the state-of-the-art safety protocols that have been put in place. Also, review more about Freeman’s Health and Safety protocols and Hosts #MeetwithConfidence commitment.

WHERE CAN I FIND MORE GENERAL CONFERENCE INFORMATION?

Visit the main AFP 2021 General Information page HERE.

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